Better Health for All

KeyCorp's core business as a bank means its primary financial products and services have no direct health impact or associated health risks. The company provided a $225,000 grant to NeighborWorks Salt Lake for a healthcare career training program for lower-income, diverse community members, which achieved a 95% completion rate

. KeyBank also provided a $9 million construction loan and $12 million LIHTC equity for affordable senior housing, including 20 units for at-risk individuals with supportive services like medical case management . Additionally, KeyBank provided $30 million in financing for the Midtown Collaboration Center, which hosts partners focused on public health research and diabetes research . For its employees, KeyBank offers wellness incentives, including HSA contributions, health assessments, personalized dashboards, nutrition and exercise tracking, and disease management services , and was recognized as a Platinum-Level Fit-Friendly Worksite . While these initiatives demonstrate positive contributions to health and wellness, the provided evidence does not include the specific quantitative data (e.g., percentage of revenue, percentage of population reached, or percentage of health-related expenditure) required by the rubric to assign a score for relevant KPIs.

Fair Money & Economic Opportunity

KeyBank announced a $40 billion investment commitment in 2021, with $36 billion dedicated to economic equity, including home and small business lending in low/moderate-income communities

. In 2024, KeyBank placed $50 million in deposits with Community Development Financial Institutions (CDFIs) and Minority Depository Institutions (MDIs) to enhance their capacity to serve under-resourced communities . In 2023, KeyBank provided a $20 million line of credit to Lendistry, a minority-led fintech and CDFI, to support underserved small business owners nationwide , and granted a $5 million credit line to Bridgeway Capital, a CDFI, to support minority- and women-owned businesses in eastern Ohio . In 2025, KeyBank launched a grant program, awarding $200,000 to CDFIs in each of its 27 markets to support affordable housing and small business development .

Fair Pay & Worker Respect

As of February 2023, KeyCorp reported that women earn over 99% of men's earnings, and people of color earn more than 99% of their white colleagues' earnings, excluding executives

. In May 2024, KeyBank was recognized for its diversity and inclusion efforts, achieving 17th place in Fair360's 'Top 50 Companies for Diversity' and ranking for People with Disabilities . The company initiated a racial equity audit in May 2023 to evaluate its diversity, equity, and inclusion programs , with results expected by mid-2024 . Between November 2022 and October 2023, KeyCorp reduced its workforce by approximately 900 employees, a 5% staff decrease , as part of cost-cutting measures .

Honest & Fair Business

KeyCorp incurred $8,167,730 in ethics-related regulatory fines in the past three years.

This includes a $7,770,595 settlement in 2026 for allegations of violating the False Claims Act related to fraudulent PPP loans from 2020-2021, and a $397,135 investor protection violation fine in 2023. Regarding board independence, all directors elected at the 2023 Annual Meeting, except for one, are independent under NYSE and KeyCorp standards, and all standing Board committees consist solely of independent directors. The company maintains a comprehensive whistleblower policy with an independent, 24/7, toll-free helpline that allows for anonymous reporting and prohibits retaliation for good faith reports.

Kind to Animals

As a financial institution, KeyCorp's core business does not involve animal testing, animal agriculture, or the use of animal-derived ingredients, leading to N/A scores for most related KPIs. However, a 2023 global assessment of banks' animal welfare policies indicated low scores for KeyCorp due to a lack of comprehensive policies.

Despite this, the company engages in philanthropic efforts related to animals. In 2024, KeyCorp awarded a $300,000 grant for a Care Farm Therapy Program utilizing animal-assisted therapies. KeyBank also sponsors the Elmwood Park Zoo's Zoo-On-Wheels program, which makes over 400 visits annually to educate about wildlife, and partners with Cleveland Metroparks for the AdventureKeys educational program at the AZA-certified Cleveland Metroparks Zoo. Additionally, in 2016, KeyBank donated $2 million to the Cleveland Museum of Natural History to sponsor the Perkins Wildlife Center.

No War, No Weapons

KeyCorp, a bank holding company, explicitly states that it "does not directly engage in arms or military manufacturing."

This indicates that its core business activities do not involve defense or arms-related contracts, aligning with a neutral stance for this KPI.

Planet-Friendly Business

KeyCorp aims for carbon neutrality by 2030.

The company has achieved a 40% reduction in its Scope 1 and 2 emissions. It has allocated nearly $5 billion in capital for low-carbon initiatives, with a target to reach $38 billion by 2026. KeyCorp joined the Partnership for Carbon Accounting Financials to assess and report its financed emissions. Its KeyBanc Capital Markets division is active in renewable energy financing, including orchestrating a $150 million solar project portfolio.

Respect for Cultures & Communities

KeyBank has engaged in formal agreements with at least 11 indigenous or local community groups. In January 2024, KeyBank awarded $90,000 in grants to 10 Alaska-based organizations, including the Chugach Heritage Foundation and the Native Village of Afognak, to promote cultural preservation, education, and community development

. Additionally, in April 2025, the KeyBank Foundation provided a $500,000 grant to The National Center for American Indian Enterprise Development to support Native-owned businesses and preserve Indigenous food systems . KeyBank also assists tribal nations in establishing Tribal Utility Authorities for energy independence and provides capital for tribal infrastructure projects, including a $52.9 million bond for the Navajo Nation and a $15 million loan for the Pascua Yaqui Tribe .

Safe & Smart Tech

KeyCorp has not recorded any significant cybersecurity incidents.

The company provides mandatory cybersecurity training for employees and demonstrates regulatory compliance with laws such as the Gramm-Leach-Bliley Act and CCPA.

Zero Waste & Sustainable Products

The provided article details KeyCorp's commitment to environmental sustainability through financing renewable energy projects and reducing its operational carbon footprint. It highlights the deployment of nearly $5 billion in new capital for a low-carbon economy

and the achievement of a 40% reduction in absolute Scope 1 and Scope 2 emissions ahead of its 2030 goal . However, the article explicitly states that specific data regarding zero waste initiatives, sustainable products, or circular economy practices within the company's operations are not prominently featured. Therefore, no evidence is available to score any KPIs related to 'Zero Waste & Sustainable Products'.