LifeMD, Inc..
LFMD.US | Medical and dental practice activities
LifeMD, Inc. is a telehealth company that provides virtual primary care and specialized medical services to patients in the United States. The company operates a direct-to-patient platform, offering services such as consultations, prescription fulfillment, and ongoing care management. LifeMD focuses...Show More
Better Health for All
30
LifeMD's core business, including virtual primary care, chronic condition management, women's health, and mental health plans, delivers substantial health benefits. Its weight management programs have shown 10.5 to 15.8 pounds weight loss in pilot studies and up to 25% weight loss in marketing, utilizing FDA-approved medications.
1
The company generates no revenue from products with established negative health outcomes. LifeMD's weight loss programs are covered by Medicare Fee-For-Service for qualifying virtual primary care, providing initial access to over 21 million Medicare Part B beneficiaries and projected expansion to over 60 million nationwide.
2
The company offers insurance concierge services and accepts some insurance plans, with monthly program costs ranging from $19 to $199.
3
LifeMD's privacy policies detail HIPAA, CCPA, and CMIA compliance, outlining how protected health information (PHI) is used and disclosed, demonstrating strong data protection and transparency.
4
The company's weight management program emphasizes lifestyle changes (exercise and diet) alongside medication, and includes education on GLP-1s and access to diet programs.
5
LifeMD offers a dedicated Mental Health Plan for $99/month, providing access to state-licensed providers and prescription management.
6
Fair Money & Economic Opportunity
0
LifeMD, Inc. is a telehealth company that provides virtual medical services, including consultations, prescriptions, and lab testing.
1
The company generates revenue through subscription-based programs, telehealth consultations, and the sale of prescription and over-the-counter products. The provided articles and company description confirm that LifeMD does not offer lending, insurance, deposit services, or any other financial products.
2
Therefore, all KPIs related to 'Fair Money & Economic Opportunity' are not applicable to its business model.
Fair Pay & Worker Respect
10
LifeMD's employee reviews on Glassdoor indicate an overall employee rating of 3.7 out of 5 stars, which translates to 74% satisfaction.
1
Additionally, 69% of employees would recommend the company to a friend, and 85% approve of the CEO.
2
The company was recognized as one of the Best Places to Work SoCal in 2022.
3
Across all provided articles, there are no mentions of specific regulatory actions, violations, fines, or compliance issues related to labor laws or human rights.
Fair Trade & Ethical Sourcing
0
No specific, quantitative data was found in the provided articles regarding LifeMD, Inc.'s fair trade and ethical sourcing practices. The articles focus on internal governance, financial performance, and physician network oversight, rather than supplier certifications, audit frequencies, labor incidents, supply chain traceability, remediation speed for sourcing violations, ethical clauses in supplier contracts, materials risk, or supplier diversity spend for physical products.
Honest & Fair Business
-40
LifeMD has a Code of Ethics that requires honest and ethical conduct, full disclosure in SEC filings, and compliance with laws.
1
The company has a policy for reporting suspected violations of this Code to the Chair of the Audit Committee, with established procedures for confidential, anonymous submission of concerns regarding accounting, internal controls, or auditing matters.
2
However, there is no evidence of independent investigation processes, training frequency, or effectiveness metrics for this policy. The company's anti-corruption policy, part of its Code of Ethics, covers conflicts of interest, corporate opportunities, confidentiality, and document retention, and requires every director and employee to sign it.
3
The company also states in a credit facility agreement that its officers, employees, directors, and agents comply with Anti-Corruption Laws.
4
However, there is no evidence of specific training frequency or effectiveness metrics for this policy. In a class action settlement related to privacy and data security, the company agreed to implement a third-party consent service for at least two years to enhance consent management on its website.
5
The company is also facing a securities fraud class action lawsuit alleging false and misleading statements and failure to disclose crucial information to investors, which led to a 44% stock price drop on August 6, 2025.
6
Kind to Animals
0
LifeMD, Inc. is listed as having "No Animal Exploitation".
1
As a telehealth company providing virtual medical services and prescription products, its core business model does not involve animal testing, animal-derived ingredients, animal husbandry, or activities that impact wildlife habitats. Therefore, all KPIs related to animal welfare are not applicable to its operations.
No War, No Weapons
0
No evidence available to assess LifeMD, Inc. on No War, No Weapons.
Planet-Friendly Business
-20
LifeMD, Inc. has no mentioned environmental compliance violations, fines, or regulatory actions.
1
The company's virtual consultations are estimated to reduce carbon emissions by 45,320 metric tons and medical waste by 127,500 pounds annually.
2
LifeMD invested $3.2 million in green IT infrastructure and $750,000 in renewable energy credits.
3
Its cloud infrastructure is 40% more energy-efficient than traditional servers, saving 287,000 kWh annually.
4
However, specific data for most other environmental KPIs, such as total emissions, renewable energy percentage, or waste diversion rates, is not publicly available.
5
Respect for Cultures & Communities
0
No specific, concrete data points were found in the provided articles regarding LifeMD, Inc.'s performance on any of the KPIs related to Respect for Cultures & Communities. The articles primarily focused on a different company's financial reporting, general stock market data, and LifeMD's marketing of its telehealth services, none of which contained information relevant to formal partnerships, community investment, cultural incidents, impact assessments, local employment, grievance mechanisms, FPIC, community governance, cultural preservation, local procurement, indigenous suppliers, cultural site protection, social license, charitable giving, community fund allocation, language inclusivity, cultural incident response, or cultural training completion.
Safe & Smart Tech
-10
LifeMD experienced a data breach between August 27 and September 21, 2024, involving unauthorized access to a limited number of employee email accounts.
1
This incident potentially exposed patient information including names, dates of birth, Social Security numbers, and limited treatment details.
2
Patient electronic health records were not involved.
3
Notification of affected patients began on January 10, 2025, which indicates a slow disclosure.
4
The company states it provides privacy and cybersecurity training to its staff.
5
LifeMD also indicates that it encrypts sensitive information, such as credit card data, using industry-standard encryption technology.
6
Users can contact LifeMD to request access, amendment, or removal of their personal information.
7
The company mentions compliance with HIPAA, CCPA, and the CAN-SPAM Act, and a job description for a VP of Information Security also highlights a focus on HIPAA and other relevant regulations.
8
Zero Waste & Sustainable Products
0
No specific, quantifiable data was provided for any of the KPIs related to Zero Waste & Sustainable Products, such as waste diversion rate, product recyclability, packaging sustainability, or recycled content.
1
While one article mentioned an annual waste reduction of 127,500 pounds, another article explicitly stated a lack of publicly available sustainability initiatives and data, making it impossible to assess performance against the defined KPIs.
2