Better Health for All

Mears Group's core services, including social housing maintenance, management, and care, deliver exceptional health benefits, impacting over 450,000 homes

and supporting vulnerable residents. The company has no revenue from products with negative health outcomes. It maintains an outstanding safety record, evidenced by 18 consecutive RoSPA gold awards and an Accident Frequency Rate of 0.21 in 2024. Mears actively mitigates negative health externalities like damp and mould, and its retrofitting program reduced tenant energy costs by 28% and carbon emissions by 31% for 240 homes. The company demonstrates exceptional data protection with zero GDPR breaches in 2022 and ISO 27001 certification. Mears provides exceptional support for its workforce, including mental health first aiders in 58% of branches , a 24/7 Employee Assistance Programme , and paying sick pay from day 1 during the pandemic , earning a Mind Silver Award. During health crises, it established a central COVID-19 management group and provided housing support for the Afghan Relocation and Assistance Policy. Mental health initiatives for staff and residents are comprehensive. The company's services are specifically designed to reach vulnerable populations, including asylum seekers and ex-service personnel, supporting 4,500 service users in a year.

Planet-Friendly Business

Mears Group reported zero pollution or environmental breaches in 2023.

The company has a zero-deforestation policy with 98% of its timber FS Certified. It has established programs to reduce energy bills for vulnerable residents by retrofitting thousands of homes and is upskilling its workforce for decarbonisation technologies. TCFD alignment is mentioned, with a table summarizing the 11 recommended disclosures and their status , and climate scenario modeling is integrated to assess climate risks under four scenarios. However, Mears Group has not published a category-level breakdown for any of its Scope 3 emissions, limiting visibility into specific value chain sources.

Respect for Cultures & Communities

Mears Group PLC directed 24.53% of its procurement spending to local suppliers, as indicated by its Social and Local Economic Value Added (SLEVA%) in 2022.

This percentage falls between the 10-20% tier (-50) and the 40-50% tier (50), aligning with the implicit range of the 'Industry standard procurement practices without local focus' tier (0).

Zero Waste & Sustainable Products

Mears Group achieved a 97.33% waste diversion from landfill.

The company has a perfect record with zero environmental or pollution breaches reported in 2022 and 2023, and has never received a fine or prosecution for waste mismanagement. For hazardous waste, 1,572 tonnes were recycled out of 1,931 tonnes generated in 2016, alongside no recent breaches. Mears employs continuous waste monitoring through Reconomy’s Zero Waste Index dashboard and regular staff interactions. The company has set ambitious waste reduction targets, including an ultimate goal of 100% waste diversion from landfill, achieving a Zero Waste Index score of 1.5 degrees Celsius by 2030, and increasing its recycling rate annually from a 90% baseline. Mears implements numerous waste reduction initiatives, such as improved sorting and segregation systems, staff training, exploring reuse processes, sourcing eco-friendly products, and fleet management improvements that resulted in a 5% fuel saving and 282 tonnes of CO2 reduction. Suppliers are subject to comprehensive requirements, including making products and packaging recyclable, using minimal natural resources, providing Environmental Product Declarations, and adhering to Mears’ Waste Management System, with annual monitoring of commitments and a target for all core suppliers to have successful environmental audit results by 2025. Mears also utilises the Zero Waste Scotland Designing Out Construction Waste Guide 2017 in Scotland for circular design principles.