Better Health for All

Nature's Sunshine Products had one product recall in July 2022 for undeclared milk allergen in its AIVIA Whey Protein & Power Herbs meal replacement products, with no reported illnesses or deaths.

No product recalls were reported in 2023. The company supports over 1 million women and children globally through partnerships with organizations like Vitamin Angels and Feed My Starving Children. The IN.FORM program, launched in 2016, demonstrated an average of 17 pounds of fat loss and 26 pounds overall weight loss, along with a 66% to 80% greater decrease in key cardiovascular health indicators compared to a control group. The clinical study for the IN.FORM program was approved by an independent review board. However, the company's 2023 Impact Report indicates that metrics for health and nutrition revenue and GMO-free product revenue are not currently tracked.

Fair Money & Economic Opportunity

Nature's Sunshine Products, Inc. is a manufacturer and direct seller of nutritional and personal care products.

Its core business does not involve lending, insuring, moving, or storing money for consumers. Therefore, all KPIs related to financial products, services, and their associated metrics (such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives, data accessibility, fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion, and product simplicity for financial products) are not applicable to the company's operations as defined by the rubric. While the company engages in general corporate financial compliance and offers some employee financial wellness programs, these do not align with the specific definitions and thresholds of the 'Fair Money & Economic Opportunity' KPIs, which are designed for financial service providers.

Fair Pay & Worker Respect

Nature's Sunshine Products has a record of a significant labor-related violation, with a $600,000 penalty assessed by the SEC in 2009 for a Foreign Corrupt Practices Act violation.

The company provides comprehensive health insurance, with 100% of employees, including dependents and mental health services, covered by employer-funded plans.

Fair Trade & Ethical Sourcing

No specific, concrete evidence was found in the provided article to assess Nature's Sunshine Products, Inc. against any of the KPIs for Fair Trade & Ethical Sourcing.

The article is promotional and focuses on product benefits and general sustainability efforts like solar power and recyclable packaging, which are not relevant to this value's KPIs.

Kind to Animals

The company states that its products are tested on animals.

This is supported by evidence citing laboratory and animal studies for ingredients like echinacea. There is no information provided on the volume of animals used in testing, nor any details on alternative testing methods or cruelty-free certifications.

Respect for Cultures & Communities

No specific, concrete data points were found in the provided articles to assess Nature's Sunshine Products, Inc. against the KPIs for 'Respect for Cultures & Communities'. The articles mention general sustainability efforts, employee diversity by race and gender, and charitable donations to a children's home and a rehabilitation center, but these do not directly correspond to the defined metrics such as formal partnerships with indigenous groups, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, or cultural preservation investments.

A scholarship partnership with a business school is mentioned, but it does not align with the definition of a formal partnership with indigenous or local community groups for cultural respect.

Safe & Smart Tech

The company experienced a cybersecurity incident involving fraudulent wire transfers and employee impersonation between February 1 and February 17, 2023, resulting in a $4.8 million financial impact.

However, there was no evidence of unauthorized access to consumer information or other data, and no specific incidents of unauthorized data use were reported. The company's privacy policy, effective June 18, 2025, outlines user rights to access, delete, and correct data, and to opt-out of targeted advertising. It also states that data retention is based on purpose and legal requirements, and mentions compliance with GDPR and other relevant regulations, as well as SEC reporting requirements. The company monitors and tests its systems for vulnerabilities and conducts security testing pursuant to its policies.

Zero Waste & Sustainable Products

The company's US distribution centers divert over 85% of waste from landfills and have achieved TRUE Zero Waste Gold certification.

Its manufacturing facility reduced waste by 32% since 2021, with a target of 35% reduction by 2025. The company uses 100% post-consumer recycled PET in approximately 90% of its capsule and tablet bottles globally, and 100% recycled packing paper in customer shipping boxes. It has reduced over 500,000 pounds of virgin plastic and transitioned from jars to bags for bulk powders and proteins, reducing plastic waste by over 64,000 pounds last year. The supplier code of conduct includes ethical sourcing guidelines and non-GMO requirements, with in-person audits of processing plants.