MASHINIi

Paysign, Inc..

PAYS.US | Other financial service activities, except insurance and pension funding activities, n.e.c.

PaySign, Inc. is a vertically integrated provider of innovative prepaid card solutions, digital banking services and processing services for corporate, consumer, and government applications. The company operates primarily in the United States, offering services such as prepaid debit cards, digital b...Show More

Ethical Profile

Mixed.

Paysign, Inc. faces ethical scrutiny, notably an alleged data breach affecting over 1.2 million consumer records, including sensitive financial data, which the company is investigating. It has also been linked to a class-action lawsuit alleging securities violations, deficient internal controls, and altered software leading to customer account discrepancies. Paysign dismissed its auditor after challenges filing its 2019 annual report. Employee sentiment is mixed; Glassdoor reviews show a 3.0/5 overall rating and 2.8/5 for compensation, with only 38% recommending the company. Reports also suggest issues with increasing health insurance premiums and alleged broken labor laws, despite being named a Nevada Top Workplace in 2021.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect-20
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-40
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech-40
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

No relevant evidence was found in the provided articles to assess Paysign, Inc. against the 'Better Health for All' ethical value. All articles either resulted in 404 errors, indicated content was unavailable, or discussed a different company (EB5 Capital) and unrelated topics.

Fair Money & Economic Opportunity

0

Paysign, Inc. provides patient affordability programs and plasma donor compensation solutions, which include features like early access to funds and no credit checks for its Paysign Premier product.

1
The company offers 24/7 bilingual customer support via IVR, SMS, and live agents.
2
Paysign also provides paid internships to university students and has a Charitable Outreach Committee.
3
Its proprietary payments platform handles card issuance and transaction processing in-house.
4
The company's technology helped save pharmaceutical program sponsors $100 million in 2024 by mitigating copay maximizers and assisted over 500,000 unique patients in 2024.
5
Paysign Premier accountholders can earn cash back rewards at over 60,000 merchant locations.
6
The company has a 99.999% uptime for its solutions.
7
Paysign charges various fees, including $1 for declined transactions, $0.55 for unspecified reasons, $1.25 for balance inquiries and declines, and ATM withdrawal fees of up to $6.50 per transaction.
8
The company is expanding its operations in Henderson, Nevada, creating 245 new positions with an average hourly wage of $33.31 and offering employee health insurance with 97% premium coverage.
9
Paysign made a capital investment of $1,387,147 in this expansion.
10
Paysign has a 0% debt-to-equity ratio and $0.0 total debt.
11
The company was incorporated in 1995.
12

Fair Pay & Worker Respect

-20

Paysign receives mixed reviews regarding fair pay and worker respect. While the company was named a Nevada Top Workplace in 2021

1
, more recent data suggests issues. Glassdoor reviews give Paysign an overall rating of 3.0 out of 5, with compensation and benefits rated 2.8 out of 5
2
. Only 38% of employees would recommend Paysign to a friend
3
. Reviews on Indeed.com give the company 2.1 out of 5 stars for pay and benefits
4
. Some reviews mention broken labor laws
5
. Employees also report increasing health insurance premiums and copays
6
. The company does offer generous PTO and perks like free lunches
7
. Given the negative reviews and lack of quantitative data, a conservative score is warranted. The CEO pay ratio is unknown due to lack of data.
8
**Score: -20, Confidence: 70**

Fair Trade & Ethical Sourcing

0

No specific, concrete data points related to Fair Trade & Ethical Sourcing were found in the provided articles for any of the KPIs.

1
All articles either explicitly stated 'Not mentioned' or 'null' for the relevant metrics, or were unrelated to ethical sourcing practices.
2

Honest & Fair Business

-40

Paysign, Inc. has a formal whistleblower policy that allows employees to report suspected violations to a line manager, HR, or the Audit Committee, and includes procedures for anonymous submission of concerns regarding accounting, internal controls, or auditing matters.

1
However, there is no explicit evidence of independent investigation processes. The company's Code of Ethics outlines compliance with anti-money laundering and anti-bribery laws, including the FCPA, but specific quantitative data on policy strength, enforcement, or training frequency is not provided.
2
The company's financial statements are audited by independent firms, Moss Adams LLP and BDO USA, LLP, and the Audit Committee Charter outlines the retention and oversight of independent auditors, as well as procedures for pre-approval of audit and non-audit services.
3
However, the extent of independent verification of ethical claims beyond financial statements is not detailed, and no percentage of audit coverage for revenue, assets, or subsidiaries is specified.
4

Kind to Animals

0

Paysign, Inc. is a financial services company providing prepaid card solutions and digital banking.

1
Its core business model does not involve animal-derived products, animal testing, animal husbandry, or direct impact on wildlife habitats. The company has a 'No Animal Exploitation' policy.
2
Therefore, all animal welfare KPIs are not applicable to its operations.

No War, No Weapons

0

No evidence available to assess Paysign, Inc. on No War, No Weapons.

Planet-Friendly Business

0

The provided articles explicitly state that no quantitative data is available for PaySign, Inc. regarding Scope 1-3 emissions, renewable energy, water use, or any other specified environmental metrics.

1
Furthermore, there is no information on sustainability initiatives, targets, performance, regulatory actions, violations, fines, or compliance issues.
2
Consequently, no KPIs can be scored based on the evidence provided.

Respect for Cultures & Communities

0

The provided articles do not contain any specific, factual evidence related to Paysign, Inc.'s performance on any of the KPIs for 'Respect for Cultures & Communities'. Information regarding formal partnerships, community reinvestment, cultural appropriation incidents, impact assessment protocols, local employment, grievance mechanisms, FPIC processes, community governance, cultural preservation investment, local procurement, indigenous suppliers, cultural site protection, social license, charitable giving, community fund allocation, language inclusivity, cultural incident response, or cultural sensitivity training is not mentioned in the provided texts.

1

Safe & Smart Tech

-40

Paysign is currently investigating reports of an alleged data breach that occurred on March 7, 2024, potentially affecting 1,242,575 consumer records, including names, addresses, dates of birth, phone numbers, and account balances.

1
The company states that advanced encryption is deployed to protect data at rest and in transit.
2
Paysign utilizes a third-party Security Operations Center (SOC) for 24/7/365 threat monitoring and performs semi-annual penetration and segmentation testing.
3
The company's privacy policy indicates that data is not shared with third parties and is collected only for the specific purpose of the request.
4
However, the policy also states that users can only disable cookies, offering minimal control over their data.
5
The company implements robust access controls and authentication mechanisms.
6
Paysign states it meets regulatory requirements, but does not specify which regulations.
7

Zero Waste & Sustainable Products

0

No specific, concrete data points were found in the provided articles regarding Paysign, Inc.'s performance across any of the 'Zero Waste & Sustainable Products' KPIs. The articles either explicitly stated a lack of relevant information for Paysign, Inc. on these topics

1
or could not be accessed.
2

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.