Better Health for All

Truist demonstrates commitment to health through philanthropic initiatives and employee well-being programs. During the COVID-19 pandemic, the Truist Cares initiative rapidly mobilized, distributing the first $25 million in grants within 22 days

and over $50 million in total since March 2020, including $1 million each to the CDC Foundation and Johns Hopkins Medicine. The company supports healthcare workforce capacity through a $500,000 grant for PPE for healthcare workers and funding for Atrium Health’s Restorative Pathways program, aiming to hire 60 justice-involved individuals, and its Sterile Processing Career Pathways program, training 150 teammates. Truist offers comprehensive mental well-being services to all teammates and their household members, including anonymous counseling, on-site mental health services, telehealth, and five free sessions per issue per year, alongside fitness and mindfulness resources. Additionally, Truist supports healthcare education by funding a STEM learning laboratory for local middle and high school students from Title-I Charlotte-Mecklenburg Schools.

Fair Money & Economic Opportunity

Truist demonstrates strong commitment to financial inclusion, with home mortgage, small business, and small farm loans to low- and moderate-income (LMI) individuals and geographies totaling $151.9 billion for 2020-2022.

This represents approximately 49.3% of its $308 billion total loan book as of December 31, 2024. The company also exceeded its $60 billion Community Benefits Plan target, delivering $75.4 billion in combined lending, investing, and philanthropic activities. Additionally, Truist committed $120 million to support small businesses, focusing on Black, Latinx, and women-owned enterprises. For fair lending compliance, Truist received an 'Outstanding' rating from the FDIC for its Community Reinvestment Act (CRA) performance for the examination period 2020-2022. While the company was fined $3 million by the CFTC in August 2024 for self-reported recordkeeping violations, this was not for discriminatory lending. In terms of wealth building, 71% of participants in the Truist Momentum program now have an emergency savings account, and more than half use a budget.

Fair Pay & Worker Respect

Truist raised its minimum hourly pay in the U.S. to $22, effective October 1, 2022, benefiting approximately 14,000 employees

. The company increased the proportion of racially and ethnically diverse teammates in senior leadership positions to 15.1% by the end of 2021, one year ahead of schedule . Truist appointed a head of Diversity, Equity, and Inclusion (DEI) and achieved a perfect score of 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index, being recognized as a 'Best Place to Work for LGBTQ Equality' . It was also recognized by JUST Capital and CNBC as one of America's Most 'JUST' Companies for its efforts in fair wages, job creation, and ESG priorities .

Kind to Animals

Truist Financial Corporation is a financial services company whose operations primarily center around banking, wealth management, and insurance.

These activities do not involve direct animal welfare concerns, animal-derived products, animal testing, or animal agriculture. The company has no specific policies or practices for animal welfare. While Truist's sustainable finance projects and GHG emission reductions are noted as beneficial for wildlife, the provided evidence does not include measurable biodiversity impact or species recovery metrics, leading to the omission of the 'wildlife_conservation_impact' KPI. All other relevant KPIs are scored as N/A (0) due to the nature of the company's business.

No War, No Weapons

Truist Financial Corp has ongoing links to the defense and weapons sectors through its investments and financing activities. As of March 2025, Truist held a stock position in Science Applications International Co. valued at $430,000

and acquired 4,084 shares in ARM Holdings worth approximately $504,000, both involved in defense technologies. The company also increased holdings in Curtiss-Wright, a defense and aerospace company, by 6.2% to $5.05 million, and expanded its investment in Huntington Ingalls, a military shipbuilder, by 2.0% to $1.764 million. Additionally, Truist boosted its ownership in the SPDR S&P Aerospace & Defense ETF by 71.8% to $4.24 million and increased its position in the Invesco Aerospace & Defense ETF to $11.59 million. In August 2023, Truist purchased 10,153 shares of Smith & Wesson, a firearms manufacturer, valued at approximately $125,000. Truist also provides billions of dollars in aggregate financing to several hundred U.S. government contractors, including those involved in weapons parts manufacturing, and arranged $35 million in senior credit facilities for defense contractor Albers Aerospace. Truist Securities also expanded its research team to cover defense-related industries.

Planet-Friendly Business

Truist's 2024 total Scope 1, 2, and reported Scope 3 greenhouse gas emissions were 25,772,270 tCO2e, including 25,262,988 tCO2e from financed emissions.

The company did not use carbon offsets in 2024. Truist has set goals to reduce Scope 1 and Scope 2 emissions by 35% by 2030 relative to a 2019 baseline and achieve Net Zero by 2050, but these targets are not explicitly stated as SBTi-validated. 68% of Truist's corporate facilities utilize renewable energy. The company's 2024 TCFD Report is prepared in alignment with TCFD recommendations, and it uses enhanced scenario analysis capabilities with various scenarios to assess climate risks on its Commercial & Industrial and Residential Real Estate lending portfolios. Truist disclosed that its C&I loan portfolio includes $5.4 billion in carbon-related assets, representing 3.6% of that portfolio for year-end 2024. Truist has a basic climate justice program, including a partnership with the Arbor Day Foundation to plant trees in low- to moderate-income communities and neighborhoods experiencing higher temperatures and pollution. The company also supports just transition through initiatives such as donating data center equipment to a community college program that trains new data center technicians.

Safe & Smart Tech

In February 2024, a third-party debt collector for Truist experienced a breach that exposed personal data, including names, addresses, and Social Security numbers, of over 4.2 million individuals

. Truist offered credit monitoring services to affected customers . Separately, in October 2023, Truist itself experienced a cybersecurity breach affecting approximately 65,000 employees , with data from this incident later found on a hacking forum in June 2024 . This led to a class-action lawsuit alleging insufficient cybersecurity measures . In proactive efforts, Truist acquired a data management software company in 2022 to enhance data governance and is partnering with IBM to explore quantum computing for cybersecurity and AI applications , including developing quantum-safe standards and using generative AI .

Zero Waste & Sustainable Products

Truist Financial Corporation has implemented waste reduction initiatives, notably donating over 927,000 pounds of furniture to divert waste from landfills.

The company also decommissioned obsolete data centers, which enhanced energy efficiency and reduced associated waste.