Better Health for All

WEX maintains exceptional data practices and transparency, complying with GDPR, HIPAA, PCI, and ISO 27001/27002 frameworks

, with its health division holding HITRUST certification . The company conducts annual privacy risk assessments and provides annual customer privacy training to all employees on cybersecurity and data privacy . Its Privacy Notice, last updated in September 2025 , details data categories, including health and biometric data , and outlines comprehensive data subject rights . WEX implements robust administrative, physical, and technical safeguards, including encryption, firewalls, virus protection, and multi-factor authentication , and requires third-party recipients to store data securely . WEX's business activities are neutral regarding harmful revenue share, safety records, health externalities, healthcare workforce support, pharmaceutical patent flexibility, nutrition and food safety, addiction mitigation, and clinical trial ethics. Its core services are financial payment solutions and benefits administration, which do not inherently involve direct health impacts, user harm, or specific healthcare workforce development.

Fair Money & Economic Opportunity

WEX Inc. faces significant issues regarding pricing fairness, data accessibility, and product simplicity, as evidenced by 177 total complaints in the last three years, with 70 closed in the last 12 months.

Customers reported undisclosed penalties, double penalizing, unclear penalty application, and a "scammy approach." Specific examples include a $411.48 penalty charged after debt payoff, hundreds in fees for cards never used or activated, and an $87 late fee on a $0 balance. Other fees include a monthly card charge ($2.00 or $3.99 for chip-enabled cards), a late fee (greater of $75 or 9.99% of total outstanding balance, or $75 or 7.49%), and a high-risk credit fee (2% of credit limit, max $199 per month). The inability of a customer to obtain a recording of a call indicates a severe lack of data accessibility. The complaints about "undisclosed penalties" and "unclear penalty application" also point to a lack of product simplicity and transparency in terms. Furthermore, the broader payment ecosystem, in which WEX Europe UK Limited operates, has seen overall fee levels charged to acquirers by major card networks increase by over 30% in real terms in the last five years, with little link to service quality, and SMEs often pay the highest fees. WEX does not offer an autopay option, unlike other credit accounts.

Fair Pay & Worker Respect

WEX's CEO to median employee pay ratio was 103:1 in 2024.

The 2023 employee engagement survey reported 81% of respondents were engaged, with 83% intending to stay for at least the next 12 months. The overall voluntary turnover rate for global employees was 10% in 2023, representing a 41% decrease from 2022.

Fair Trade & Ethical Sourcing

WEX directed 8% of its total spend to diverse suppliers in 2023, which more than doubled its spend from the previous year.

The company launched its supplier diversity program in March 2023, following the hiring of a Vendor Inclusion & Diversity Manager in August 2022.

Honest & Fair Business

No specific data points were available in the provided articles to assess WEX.US against the defined KPIs for Honest & Fair Business. While an SEC investigation was mentioned, no fine amount or outcome within the past three years was provided.

Historical penalties, such as a $350,000 investor protection violation in 2021 and a $34,980,000 banking violation in 2015, fall outside the three-year reporting window for regulatory fines.

Kind to Animals

WEX Inc. operates as a global commerce platform providing payment processing, information management, and related services. The provided articles, including ESG reports, do not contain any data related to animal products, animal testing, animal agriculture, or direct impact on wildlife habitats. The reports explicitly state that these metrics are not relevant to WEX's business model

. Therefore, all KPIs under the 'Kind to Animals' value are assessed as not applicable to WEX's service-oriented business model.

No War, No Weapons

The provided articles, including WEX's ESG and Sustainability Reports, do not contain any specific information or data points related to arms contracts, dual-use technology, sales to embargoed regimes, peacebuilding investments, conflict divestment policies, board oversight of defense activities, export end-user certifications, lobbying on arms control, humanitarian procurement, human rights due diligence in conflict areas, Arms Trade Treaty compliance, AI military safeguards, UN Guiding Principles alignment, dual-use screening, surveillance transparency, ethical red lines, exposure to controversial weapons, war risk audits, annual conflict partner reviews, defense divestment, conflict minerals, peace tech investment, conflict zone procurement, or ethical red lines compliance.

Therefore, no assessment can be made against the 'No War, No Weapons' value based on the evidence provided.

Planet-Friendly Business

WEX has aligned its reporting with the Task Force on Climate-related Financial Disclosures (TCFD) framework and integrates climate transition considerations into its Enterprise Risk Management (ERM) framework.

The company reported total Scope 1 and 2 greenhouse gas emissions of 4,468 tCO2e (market-based) for 2023, representing a 21.0% reduction from 2022 to 2023 and a 46.0% reduction from 2019 to 2023. Emissions from gas fell by 34%, electricity by 49%, and vehicle fuel by 37% from 2019 to 2023. WEX completed a multi-year data center consolidation initiative in 2024, reducing infrastructure to five data centers and achieving a 73.3% reduction in private data center energy use since 2019. The company's Venture Capital arm aims to invest up to $100 million through 2025 in early-stage companies focused on the energy transition , having invested over $11 million as of December 31, 2024, in startups and climate tech funds supporting commercial EVs. WEX also partners with WeForest, a reforestation nonprofit, through its Eco Miles program, which has restored over 7,000 hectares by growing approximately 7.5 million trees.

Respect for Cultures & Communities

The provided articles primarily focus on WEX's internal diversity, equity, and inclusion (DE&I) initiatives, workforce demographics, and general philanthropic focus areas. They highlight the company's recognition as a great workplace for diversity and women

. However, the articles do not contain specific quantitative data or concrete evidence related to external community engagement, formal partnerships with indigenous or local groups, cultural impact assessments, local employment ratios, cultural preservation investments, or grievance mechanisms for community concerns. Consequently, there is no evidence to score any of the KPIs under the 'Respect for Cultures & Communities' value.

Safe & Smart Tech

No relevant data was found in the provided articles to assess WEX.US against the 'Safe & Smart Tech' ethical value. All provided URLs resulted in 404 errors, indicating no article content was available for analysis

.

Zero Waste & Sustainable Products

WEX has implemented several waste reduction initiatives, including company-wide office waste recycling programs, which are transitioning to single-sort at headquarters.

The company also contracts with a third party for e-waste recycling. Furthermore, flexible work models have led to a reduction in paper waste. WEX successfully completed a multi-year data center consolidation initiative, reducing its operational infrastructure to five data centers. This consolidation was part of a clear, company-wide waste reduction target set in 2019, with an ultimate goal of reducing to five physical data centers, which was achieved.