Better Health for All

WTW's core services, particularly its Health, Wealth & Career segment, deliver significant health benefits by helping clients design and manage effective employee benefits programs, including pharmacy benefits. This has led to clients saving an average of 16% on drug spending.

The company also helps organizations build resilient workforces by connecting wellbeing to work and rewards, aiming to ensure employees are physically thriving, emotionally balanced, financially secure, and socially connected. WTW maintains industry-leading data practices with a privacy and data protection policy, an ISO 27001 certified information security management system, and a global privacy team responsible for managing and monitoring its global privacy program. The company demonstrates a strong commitment to mental health by offering services to clients for creating mentally healthy workplaces and managing psychosocial risks. Internally, WTW provides new emotional and mental health resources to its colleagues via an intranet hub. WTW's business activities do not involve products with direct health impacts or addiction potential, nor does it conduct clinical trials or produce food/pharmaceutical products, and its operations do not generate significant health externalities.

Fair Money & Economic Opportunity

The company's primary business as a global advisory, broking, and solutions firm, serving mainly businesses, does not directly align with the consumer-focused metrics of the 'Fair Money & Economic Opportunity' value. While WTW offers services like flexible benefits

and cyber insurance for SMEs , the provided articles do not contain specific quantitative data points required by the rubric for any of the KPIs, such as the share of an insurance book dedicated to underserved segments, average APRs, or measurable wealth-building outcomes for end-users. Therefore, all KPIs are omitted due to a lack of directly applicable evidence.

Fair Pay & Worker Respect

WTW demonstrates a commitment to fair pay and pay transparency, participating in discussions on equal pay in the DACH region

and proactively addressing global pay transparency demands . The company has been recognized for its dedication to LGBT+ inclusion, scoring 100% on the Human Rights Campaign's Corporate Equality Index for six consecutive years as of 2021 , and was included in the 2021 Bloomberg Gender-Equality Index for its efforts in gender equality . WTW offers a range of benefits, including health insurance, pension plans, 401(k) matches, paid time off, and remote work options . Employee feedback is mixed: a survey of 217 employees found 58% believe they are paid fairly , and 59% of surveyed women believe they are treated fairly and equally to men . However, some employees have expressed concerns regarding low pay relative to workload , inconsistencies in bonus structures , and long periods without raises .

Fair Trade & Ethical Sourcing

Willis Towers Watson (WTW) is a global advisory, broking, and solutions company, primarily operating as a service provider. Due to this industry focus, specific fair-trade data points are not disclosed, aligning with the N/A tier for fair-trade certified spend.

Similarly, the company's service nature implies no traditional supplier base requiring welfare or sourcing audits, no supply chain tiers to map for provenance, and no material sourcing of at-risk inputs, leading to N/A scores for audit frequency, traceability coverage, and materials risk index. No specific data was provided for forced or child labor incidents, remediation speed, ethical clause coverage, or supplier diversity spend, leading to their omission.

Kind to Animals

Willis Towers Watson (WTW) is a service-oriented company, which means many animal welfare metrics related to product manufacturing, animal testing, or animal agriculture are not applicable to its operations. However, WTW actively engages in public policy related to animal habitats. In October 2021, WTW became a signatory of the UN-backed #BackBlue Ocean Finance Commitment, advocating for financial and insurance sectors to integrate ocean conservation into their business strategies.

The company also supports conservation through initiatives such as launching a coral reef insurance policy in Hawaii in November 2022 , partnering on a parametric insurance program for the Mesoamerican Reef in June 2021 , and establishing the Global Ecosystem Resilience Facility in March 2018 to protect marine and terrestrial ecosystems.

No War, No Weapons

WTW operates as a global advisory, broking, and solutions company, with its core business focused on health, wealth, career, and risk management. There is no evidence that the company derives revenue from arms or defense contracts. Its services include crisis management and contingency risk coverages for special crime, terrorism, and political violence, which are insurance services rather than direct involvement in arms or defense.

Furthermore, there is no information indicating any exposure to controversial or banned weapons. The company engages in research programs and collaborations, such as a February 2025 initiative to quantify security impacts of climate change and a November 2022 geopolitical risk research program, which aim to provide insights and strategies to promote stability and peace through non-military means. WTW also joined the UN-backed #BackBlue Ocean Finance Commitment in October 2021 to integrate ocean protection into business decisions, aiming to build resilience and reduce conflicts.

Planet-Friendly Business

WTW's total Scope 1, 2, and 3 greenhouse gas emissions for 2024 were 349,219 tCO2e, representing a 13% decrease from 2023.

The company's near-term and long-term emissions reduction targets were validated by the Science Based Targets initiative (SBTi) in 2024, aligning with a 1.5 °C pathway. WTW has a long-term net-zero GHG emissions target across its value chain by 2050, with an interim target to reduce absolute Scope 1 and 2 GHG emissions by 50% by 2030. Approximately 31% of total electric consumption in 2024 was sourced from renewable energy. WTW is a TCFD signatory since 2017, publishes TCFD reports, and integrates climate risk into its enterprise risk management (ERM) framework. The company evaluates climate risks over short, medium, and long-term horizons as part of its ERM framework, and for its investment solutions, conducts comprehensive scenario analysis including Net Zero 2050, Below 2°C, Delayed Transition, NDCs, and Hot House World pathways, with a full refresh completed in 2024.

Safe & Smart Tech

Willis Towers Watson PLC (WTW) launched Indigo Vault, a platform that utilizes end-to-end quantum-resistant encryption, certified by the U.S. National Institute for Standards & Technology (NIST), to protect sensitive business documents

. The company publishes insights on evolving cyber threats and AI risks, emphasizing the need for vigilance and advocating for proactive mitigation strategies . WTW also discusses AI risk management considerations, including regulatory efforts to prevent discrimination and establish guardrails . Additionally, WTW introduced a cyber insurance product tailored for small and medium enterprises and noted in its Spring 2023 report that improved client security controls contributed to stabilization in the cyber insurance market .

Zero Waste & Sustainable Products

The company has implemented six waste reduction initiatives, including promoting recycling, minimizing single-use plastics and waste sent to landfills, purchasing environmentally responsible supplies, encouraging employee habits, and utilizing sustainability champions.

These efforts resulted in a 59.35% reduction in Scope 3 category 5 emissions (waste generated in operations), decreasing from 2,246 mtCO2e in 2019 to 913 mtCO2e in 2024.