Better Health for All

Marsh & McLennan Companies' core services, particularly through Mercer and Marsh McLennan Agency, deliver substantial health benefits by offering employee benefits consulting, group health insurance, well-being programs, and pharmacy benefit solutions.

These initiatives aim to reduce healthcare costs, improve employee engagement, and help employees lead healthier lives, addressing conditions like obesity and heart disease. The company has no products or activities with established negative health outcomes, and its services do not carry direct health risks or addiction potential. Marsh & McLennan demonstrates industry-leading data practices, providing HIPAA Privacy & Security Training and advising clients on comprehensive data protection measures, including annual policy reviews, extensive training, confidentiality agreements, and robust security protocols. The company offers exceptional mental health programs, including comprehensive solutions for prevention, access, treatment, and workplace support, along with educational toolkits and employee assistance programs. Its services also include substantial addiction mitigation efforts, offering specialty resources and educational materials on substance use disorder and providing confidential support through employee assistance programs. As a professional services firm, its operations do not generate significant health externalities, nor does it engage in pharmaceutical patenting, food production, or clinical trials.

Fair Money & Economic Opportunity

The company's involvement with Flood Re in the UK has helped over 560,000 households access affordable insurance.

For 80% of policyholders with previous flood claims, premiums were reduced by over 50% since the program's inception. The company does not offer consumer credit or debt products, which are the focus of the exploitative fee exposure and debt burden ratio KPIs, leading to a score of 0 for these. Similarly, for fair lending compliance, the company is not regulated as a lender, resulting in a score of 0. While the company provides insurance services, specific metrics for underserved client share and inclusion initiatives, such as the percentage of the total customer base or insurance book, are not available. Financial literacy initiatives are primarily for employees or a limited number of students, with no data on customer reach or outcomes for external customers. No specific data is provided for data accessibility, geographic inclusion, product simplicity, or wealth building outcomes that aligns with the quantitative requirements of those KPIs.

Fair Pay & Worker Respect

MMC's 2023 annual pay equity study found less than a 1% pay difference between genders globally and races in the U.S.

The company conducts regular salary reviews and has enhanced family leave policies. Its subsidiaries, Marsh and Mercer, were recognized in 2024 among The Times Top 50 Employers for Gender Equality. MMC also fosters an inclusive culture through Colleague Resource Groups and specific programs such as Aspire for mid-career women and the Female Forum for experience sharing.

Fair Trade & Ethical Sourcing

Marsh McLennan Companies Inc. is a professional services firm, meaning KPIs related to physical commodity sourcing, such as fair trade certification share and materials risk index, are not applicable. The company operates with over 50,000 suppliers across more than 82 countries.

Marsh McLennan implements policies to minimize modern slavery risks, including a modern slavery questionnaire deployed on a risk basis, a whistleblowing procedure, and modern slavery policy training for all staff. Modern slavery contractual clauses are included in standard terms and conditions and contracts with suppliers. The company has a global Supplier Diversity Program with a formal policy, specific goals, and targets, and has established metrics and tracking systems. In Australia, Marsh McLennan has almost doubled its diverse supplier spend each year over the last five years. For the 2024 reporting period, no incidents of forced or child labor were reported in the Pacific Region.

Honest & Fair Business

In the past three years (2022-2024), Marsh & McLennan Companies and its subsidiaries incurred approximately $29.3 million in ethics-related regulatory fines.

This includes a $29 million penalty for a Foreign Corrupt Practices Act violation by a subsidiary and various insurance violations. The company maintains a Protected Disclosure (Whistleblowing) Policy, updated December 2023, which features a Global Reporting Channel operated by an independent third party. This policy prohibits retaliation , acknowledges report receipt within 7 days , and ensures whistleblowing allegations are investigated within 30 days. MMC also has a global anti-corruption program, detailed in 'The Greater Good' Code of Conduct , which includes a strict 'no bribe' policy , mandatory anti-corruption training for all employees , heightened due diligence for high-risk third-party engagements , and routine internal audits for anti-bribery and corruption.

Kind to Animals

Marsh & McLennan Companies Inc. (MMC) is a global professional services firm. Its core business operations do not involve animal-derived products, animal testing, animal husbandry, or animal agriculture. Therefore, all KPIs related to these activities are not applicable and score 0. While MMC engages in activities that indirectly relate to animal welfare, these do not meet the specific measurable criteria for positive scoring tiers in the rubric. For instance, MMC partnered to introduce a pet insurance program, TrustedPals, and commits to donating 1% of profits to organizations supporting abandoned pets after disasters.

The Marsh Charitable Trust offers an award for wildlife conservation and supports the Environmental Investigation Agency's campaigns. MMC also co-hosted an event on integrating nature-related risks to prevent nature loss and conducted research on nature-based approaches to wildfire reduction that protect natural habitats and wildlife. , Additionally, MMC's carbon reduction commitments aim to indirectly benefit wildlife habitats. However, these activities do not provide the specific quantitative data, such as percentage of revenue dedicated to conservation initiatives with documented species recovery, or direct active engagement in animal welfare policy improvement, required to score against the detailed tiers of the 'Kind to Animals' rubric.

No War, No Weapons

Marsh & McLennan Companies (MMC) operates as a professional services firm, and its core business does not involve arms manufacturing or military contracts. A historical contract from 2003 for $49,532 for environmental services with the U.S. Department of Defense represents a negligible and non-core activity.

The company also strategically divested its aerospace business in 2019, moving away from potentially defense-adjacent operations. In 2024, MMC included 100% human rights clauses in contracts with new strategic suppliers, demonstrating adherence to humanitarian procurement standards. However, only a single human rights impact assessment of the supply chain was conducted in 2024, without evidence of recurring reviews. As a professional services firm, MMC has no mineral inputs in its products or services, nor does it engage in procurement from conflict zones.

Planet-Friendly Business

Marsh & McLennan's total Scope 1, 2, and 3 greenhouse gas emissions were 696,945 tCO₂e in 2024, an increase from 556,007 tCO₂e in 2023.

The company's climate targets were validated by the Science Based Targets initiative (SBTi) in 2024 , committing to a 50% reduction in Scope 1 and 2 emissions by 2030 from a 2019 base year , and a 55% reduction in Scope 3 emissions (from purchased goods and services, capital goods, and business travel) per million USD of operating profit by 2030 . In 2024, 76% of operational electricity consumption was sourced from renewables, a significant increase from 13% in 2019. Marsh & McLennan has committed to achieving net-zero greenhouse gas emissions across its value chain by 2050 , with interim targets for 2030 . The company provides TCFD disclosures, including an index in its report , and conducted a quantitative climate scenario analysis in 2024 , modeling low-emissions (below 1.5°C) and high-emissions (exceeding 4°C) pathways to evaluate potential physical and transition risks and opportunities . Additionally, Marsh & McLennan has launched climate justice initiatives, such as a community-based catastrophe insurance program and extreme heat income insurance for women in India .

Respect for Cultures & Communities

The provided articles do not contain specific, quantifiable data points that align with the defined Key Performance Indicators for 'Respect for Cultures & Communities'. Information regarding formal partnerships with indigenous or local community groups, percentage of company revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, FPIC participation rates, community governance inclusion, cultural preservation investment, local procurement share, indigenous supplier counts, actions taken to protect cultural sites, social license for operations, percentage of revenue donated to cultural heritage organizations, community fund allocation, language inclusivity scores, effectiveness of cultural incident response, or cultural training completion percentages is not explicitly stated in a measurable format required by the rubric. While some articles mention community engagement, donations, or criticism related to cultural concerns, these are not presented with the specific metrics or percentages needed for scoring against the rubric's thresholds. Marsh & McLennan Companies Inc. pledged $5 million over three years to support organizations advocating for Black community equality.

The Social Justice Double Match Program has contributed around $2.3 million to over 200 organizations, emphasizing MMC's commitment to social justice and cultural respect. The Barney & Barney Foundation has awarded over $5.2 million to 260 nonprofits since 2009, and the Pediatric Brain Tumor Foundation has raised nearly $7 million since 2004. MMC faced criticism for its subsidiary Marsh's role as the insurance broker for the Adani Carmichael coal project, which is opposed by Indigenous groups for environmental and cultural concerns.

Safe & Smart Tech

MMC has not experienced any data breaches within the past three years. However, a breach occurred in April 2021 where unauthorized access was gained to personal information, including Social Security numbers.

The company responded by notifying affected individuals, offering credit monitoring services, and implementing additional security measures. MMC operates a global privacy program, led by a Chief Privacy Officer, which focuses on compliance with data protection laws and safeguarding personal information. Its cybersecurity risk management program includes cross-functional teams that manage regulatory compliance. The company demonstrates compliance with specific regulations such as the Foreign Account Tax Compliance Act (FATCA) and New York State Insurance Department Regulation No. 194. There are no documented incidents of unauthorized data use. In November 2023, MMC launched LenAI, a generative AI tool, developed with a focus on data security, including minimal data retention and mandatory training on AI risks for its users.

Zero Waste & Sustainable Products

Marsh & McLennan Companies Inc. has implemented waste reduction initiatives, including the elimination of single-use plastics in its office pantries globally by the end of 2022

. This also serves as a quantitative waste reduction target. Furthermore, the company's sustainable technology management practices have led to the recycling or remarketing of approximately 4.4 million pounds of electronic waste over nine years .