Fair Pay & Worker Respect

Crédit Agricole states that 100% of its employees receive a living wage, and 6.54% of its share capital is held by employees or former employees.

The CEO to median employee pay ratio is 33:1. The company's employee rating on Glassdoor is 3.8 out of 5 stars, with 76% of employees recommending working there. The company has had zero fines or violations in the past two years. However, for its Credit Agricole CIB UK entity, women's median hourly pay was 24.7% lower than men's in 2024, and women earned 43p for every £1 earned by men in median bonus pay in 2023-24.

Fair Trade & Ethical Sourcing

All contract templates include a specific clause on "Respect for human rights, protection of the environment and the prevention of corruption".

A Code of Ethical Standards for Business Partners, adopted in 2017, is incorporated into contracts with commercial partners and suppliers. The Group will not support or develop relationships with companies significantly involved in artisanal mining activities. In 2024, the company spent €493,203 on inclusive purchasing in France, which includes the sheltered and disability-friendly sector.

Honest & Fair Business

The company has a formal internal whistleblowing system, implemented in 2019, which has received over 490 reports.

This system is communicated to all employees and stakeholders, offers secure online submission via BKMS Systems, and guarantees confidentiality and anonymity. A Whistleblowing Management Committee reviews alerts quarterly. Crédit Agricole Group has achieved ISO 37001 certification for its anti-corruption management system, which was renewed in 2022 or 2023, and applies a zero-tolerance policy. The anti-corruption policy includes a code of conduct, risk management, and risk maps, with an anti-corruption officer in each entity. The sustainability report for Crédit Agricole CIB is subject to certification by Statutory Auditors. An Independent Limited Assurance review was performed for Crédit Agricole Egypt's 2023 Integrated Report by DCarbon for Environmental Consultancy. For Crédit Agricole Assurances, its methodology was reviewed by an external independent firm and validated by the Corporate Governance department. The Board of Directors of Crédit Agricole S.A. has 21 directors, including 6 independent directors, which represents approximately 28.57% of the board.

Kind to Animals

Crédit Agricole S.A. is a service-oriented company, and no evidence was found regarding cruelty-free product certifications, alternative testing usage, humane certifications for operations, ethical input substitution, cage-free sourcing, animal testing policy, animal testing volume, or innovation investment in animal-free technologies, thus these KPIs are N/A. For wildlife conservation, the company has corporate philanthropy activities directed to environmental protection, with €65.1 million in tax-deductible expenses for sponsorship and giving, including environmental protection.

However, no measurable biodiversity impact from these initiatives is provided. The company's CSR rating of prospective suppliers is collected by an external provider for amounts above €100,000 and for strategic providers, but no percentage of suppliers audited for welfare compliance is given. Crédit Agricole S.A. lists "Protect animal welfare" as a driver for its "Agricultural and Food Transitions Foundation" and launched a new fund in 2021 to support agricultural techniques towards a sustainable agri-food system, with a target of raising up to one billion euros. However, its policies regarding animal welfare in animal farming and food production are assessed at 0% by BanksforAnimals.org, indicating a lack of specific commitments. The company does not formally collaborate on animal-free R&D initiatives. Crédit Agricole S.A. aligns with the United Nations Convention on Biological Diversity (CBD, 1992) and participates in collective initiatives to address nature loss, but its public policy engagement on animal welfare legislation is assessed at 0% by BanksforAnimals.org, indicating no public position or leadership.

No War, No Weapons

No specific, quantitative data points for XCA.XETRA (Crédit Agricole) were found in the provided articles that could be mapped to any of the KPIs in the 'No War, No Weapons' rubric. While some articles mention Crédit Agricole's policies regarding the arms industry, they explicitly state the absence of quantitative data for the company's performance against the specified metrics.

Other articles provide financial data for different banks, not for XCA.XETRA.

Planet-Friendly Business

In 2024, Crédit Agricole's total Scope 1, 2, and 3 carbon footprint was 164,467,927 tCO2e.

The company submitted its reduction pathways to the Science Based Targets initiative (SBTi) in late 2022, with validation continuing in 2023. In 2024, 89% of its operational energy consumption was sourced from renewables, with a target to reach 100% by 2030. Environmental certification was achieved on 51% of real estate assets by m² at the end of 2024. The company achieved an 86% waste diversion rate in 2024. In 2024, 4.71% of its CapEx was aligned with the EU Taxonomy. Crédit Agricole canceled 76,323 metric tons of Gold Standard reforestation carbon credits in 2022. As of 2024, 3,209 suppliers have an EcoVadis rating, and 30.32% of expenses incurred in France were with CSR-assessed suppliers. The company is committed to achieving 40% of its external spend with suppliers that have science-based reduction targets by 2027. A statement on biodiversity and natural capital was published in 2023, and the company became co-chair of the PRB Nature Target Setting Working Group. A formal zero-deforestation policy was published at the end of 2024. The company has a net-zero target year of 2050. Its climate strategy is designed to understand impacts as defined by NFRD and identify opportunities as defined by TCFD. The company uses climate-related scenario analysis, including the IEA Net Zero 1.5°C scenario, and participated in ACPR climate stress tests. It discloses climate-affected assets with financial quantification and has transition plans for high-risk assets. The company has a developing climate justice program with pilot projects and a roadmap for a just transition. It directs 10-15% of climate spending to adaptation through a €210 million first loss guarantee fund.

Respect for Cultures & Communities

Crédit Agricole CIB contributed USD 120 million to a USD 2.5 billion loan for the Dakota Access Pipeline (DAPL).

The Standing Rock Sioux tribe raised concerns about the pipeline's route near their reservation and requested a change. The US government confirmed permits based on the initial route. The bank stated it lacked the power to impose new conditions on the project after the loan was signed. The article describes the bank's response to this specific incident, including future requests to the Association of Equator Principles regarding FPIC and grievance management.

Safe & Smart Tech

Crédit Agricole CIB has engaged in panel discussions focused on the ethical use of AI, specifically addressing unconscious biases and stereotypes in AI algorithms, and emphasizing the need for human oversight.

The company outlines user rights for personal data, including access, rectification, erasure, objection, restriction, portability, and withdrawal of consent, and the right to lodge a complaint. Data retention is tied to purpose and legal obligations. The company explicitly states its compliance with Regulation (EU) 2016/679 (GDPR) and Directive 95/46/EC.

Zero Waste & Sustainable Products

Crédit Agricole has implemented various waste reduction initiatives, including waste sorting and recycling at its Montrouge and Saint-Quentin-en-Yvelines sites, using eco-certified cleaning products, and establishing a site charter for waste sorting.

The company also has food waste reduction initiatives, such as posters, self-service fruit/vegetables, and a composter. In its insurance segment, it promotes repair over replacement in claims handling and has partnerships with organizations like Plastic Odyssey. The company highlights waste reduction targets from the AGEC Law, including phasing out single-use plastics by 2024 and banning the destruction of unsold non-food products by 2022/2023. Crédit Agricole has introduced a repairability index (on a scale up to 10) in 2021 to assess product repairability. It also integrates circular economy principles through eco-design, a sustainability index, and the emphasis on using recycled raw materials. Furthermore, the company provides simplified and harmonized sorting instructions and better waste management information to customers.