Zuora Inc..
ZUO.US | Computer programming activities
Zuora, Inc. provides cloud-based software solutions that enable companies in various industries to launch, manage, and transform into subscription businesses. Its core offerings include Zuora Billing, which automates recurring billing processes; Zuora Revenue, which automates revenue recognition; an...Show More
Better Health for All
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Zuora Inc. provides cloud-based software for subscription management, which is a business-to-business service. Its core products do not have a direct positive or negative impact on health outcomes, nor do they carry health risks requiring disclosure. The company does not offer health-related products or services, engage in preventative health, or conduct clinical trials. While Zuora's platform is used by companies in the healthcare sector, such as Siemens Healthineers, the provided articles do not contain specific data points regarding Zuora's direct contributions to health accessibility, safety, or other health-related initiatives. The articles primarily focus on Zuora's general ESG initiatives or its role in facilitating subscription models for other companies, without detailing Zuora's direct contributions to 'Better Health for All'.
Fair Money & Economic Opportunity
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Zuora Inc. provides cloud-based software solutions for subscription businesses, not consumer financial services. Consequently, KPIs assessing financial institutions on lending, deposit services, APRs, fees, loan books, customer credit outcomes, debt burden, financial literacy programs, and geographic inclusion for banking deserts are not applicable to its core operations. The company does not offer consumer credit products, generate customer finance data, or operate financial service access points. While Zuora engages in philanthropic activities, including corporate grants and Kiva loans to microbusinesses, the KPI for profit reinvestment cannot be assessed as the company reported net losses for FY2023 ($198.0 million)
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and FY2024 ($68.2 million),
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making a percentage of profit calculation irrelevant to the rubric's quantitative thresholds.
Fair Pay & Worker Respect
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For the 2024 fiscal year, Zuora Inc.'s CEO median pay ratio was 67:1.
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This is based on the CEO's total compensation of $8,787,500
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and a median employee compensation of $131,644.
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Fair Trade & Ethical Sourcing
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The provided article details Zuora's general ESG commitments, including carbon neutrality and 100% renewable energy for global offices, and the establishment of a GRC Committee
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. However, it explicitly states that quantitative data related to fair trade, ethical sourcing, or specific supply chain metrics is not provided
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. Therefore, there is no evidence to score any of the KPIs for Fair Trade & Ethical Sourcing.
Honest & Fair Business
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No specific, concrete data points were found in the provided articles to assess Zuora Inc. against the defined KPIs for Honest & Fair Business. Information regarding regulatory fines, transparency index scores, the strength of whistleblower or anti-corruption policies, financial restatements, audit coverage, ESG controversy scores, complaint resolution times, or the percentage of conflict-free board members was not explicitly provided or quantifiable against the rubric's thresholds. While an investigation into a proposed stockholder buyout was mentioned, it did not result in a confirmed fine or a recognized controversy score.
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Kind to Animals
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The provided articles detail Zuora's social impact initiatives
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and its acquisition by Silver Lake and GIC
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. The purchase price represents an 18% premium to Zuora's unaffected closing stock price on April 16, 2024 ($8.47/share)
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and a 20% enterprise value premium
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. The transaction is expected to close in Q1 2025, subject to regulatory approvals and stockholder votes
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. None of the articles contain any information or data relevant to the 'Kind to Animals' ethical value, such as cruelty-free certifications, animal testing, animal-derived ingredients, or wildlife conservation efforts. Therefore, no KPIs can be scored based on the evidence provided.
No War, No Weapons
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The provided articles, including Zuora Inc.'s 2024 Form 10-K report, focus on the company's subscription-based business model, financial performance, and internal data export features. The 10-K explicitly states that no specific data related to 'No War, No Weapons' or defense-related metrics is present.
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Other articles discuss general EU and US export control policies and dual-use items but do not provide any specific information or data points regarding Zuora Inc.'s involvement in arms manufacturing, military contracts, dual-use technologies, sales to sanctioned regimes, peacebuilding investments, or any other metrics relevant to the 'No War, No Weapons' ethical value.
Planet-Friendly Business
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Zuora achieved 100% renewable energy for its global real estate footprint for the second consecutive year in FY2024.
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The company maintained carbon neutrality for the third consecutive year in FY2024, indicating it achieved carbon neutrality by FY2022.
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Respect for Cultures & Communities
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The provided articles do not contain specific quantitative data or details regarding Zuora's performance on any of the defined KPIs for 'Respect for Cultures & Communities'. Information such as formal partnerships with indigenous groups, percentage of revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, or cultural preservation investments is explicitly stated as not provided or absent across all available reports.
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Safe & Smart Tech
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Zuora reported no material cybersecurity incidents in the fiscal year ended January 31, 2024.
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The company maintains various security certifications including ISO 27001, ISO 27002, ISO 27018, ISO 27701, PCI, and SOC 2 Type II.
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, and has certified compliance with the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF.
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Zuora's AI practices adhere to global privacy regulations such as GDPR and CCPA.
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, with cybersecurity risk management overseen by the Board of Directors and Audit Committee.
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A cross-functional team oversees AI vision and guiding principles.
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, and the GRC Committee reviews AI governance, audits, and security/privacy exercises.
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Zuora monitors AI use proactively, leveraging feedback loops and periodic audits to identify and correct potential issues or biases.
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Users can opt-out of marketing emails
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and have rights to access, update, delete, or restrict their personal data, subject to conditions.
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Zero Waste & Sustainable Products
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The provided articles do not contain specific, quantitative data related to Zuora's performance on any of the Zero Waste & Sustainable Products KPIs. The reports and articles primarily focus on other ESG aspects such as GHG reduction, renewable energy, leadership diversity, and community involvement.
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While some articles discuss the broader concepts of the circular economy and sustainability, they either do not provide data for Zuora or explicitly state a lack of data for waste management, product sustainability, and other zero-waste initiatives for the company.
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