Better Health for All

C.H. Robinson's core logistics services for pharmaceuticals, medical devices, and fresh food contribute positively to health outcomes by ensuring safe and timely delivery, including temperature-controlled services.

In 2024, the company certified five warehouses under the Global Food Safety Initiative (GFSI), with four achieving 100% compliance and one 99%. The company offers a Global Behavioral Health Program (Lyra Health) to employees and their dependents, providing access to coaches and therapists, including eight free sessions for U.S. employees and dependents. Sustainability efforts led to a 47% reduction in Scope 1 and 2 emissions intensity by 2023, contributing to improved air quality and public health. The company's core logistics business does not generate revenue from products with direct negative health impacts. It does not offer health-related products requiring price accessibility, carry health risks requiring specific disclosure, collect or manage health-related data, hold healthcare-related patents, conduct clinical trials, or engage in health education or addiction mitigation activities.

Fair Money & Economic Opportunity

C.H. Robinson Worldwide Inc. operates as a third-party logistics company, and its core business does not involve providing consumer financial services such as lending, insurance, or deposit accounts. Consequently, all KPIs related to financial products, consumer credit, and banking services are not applicable. While the company made over $4 million in charitable donations in both 2023

and 2024, doubled scholarships for contract carriers to $5,000 each in 2024, and offers a Carrier Advantage Program to enhance financial stability for small and medium-sized trucking companies, these initiatives do not align with the specific definitions and quantitative thresholds for financial inclusion or wealth-building outcomes for consumers as defined by the rubric's KPIs for financial institutions.

Fair Pay & Worker Respect

For the fiscal year ending December 31, 2023, the CEO's total compensation was 572 times the median employee's pay.

Voluntary employee turnover was 13% for the year ending December 31, 2023, a decline of 2 percentage points from 2022. In June 2023, the company agreed to a $4.3 million settlement with nearly 100 account managers who claimed misclassification resulted in unpaid overtime. Additionally, changes to the commission structure led to pay reductions by as much as 85% for certain roles. The company implemented layoffs affecting 2% of its workforce in May 2023, following a reduction of 650 jobs in November 2022. A comprehensive benefits package, including healthcare and retirement plans, is offered.

Fair Trade & Ethical Sourcing

C.H. Robinson Worldwide Inc. demonstrates a commitment to fair trade and ethical sourcing through initiatives like a Supplier Code of Conduct

and sustainability solutions such as Emissions IQ™ . They also collaborate with organizations like the Smart Freight Centre . However, the provided information explicitly states that specific data on certifications or audit frequencies, or other quantitative metrics related to ethical sourcing, are not publicly disclosed .

Honest & Fair Business

C.H. Robinson has faced $23 million in penalties since 2000, primarily for employment-related offenses.

Historically, a court found in 2010 that a hostile work environment existed due to pervasive sexual language and pornography. In 2002, the company faced a lawsuit from 14 female employees alleging gender discrimination, a hostile work environment, and unequal pay. The company maintains a comprehensive Code of Ethics and an audit charter. It also states compliance with anti-corruption laws such as FCPA and GDPR.

Kind to Animals

C.H. Robinson Worldwide Inc. operates in the freight and logistics industry, which typically does not involve direct interaction with animal welfare.

The company does not engage in animal testing, factory farming, or practices detrimental to animals. As a service-oriented company, it does not have products requiring cruelty-free certification, animal-derived ingredients, or animal agriculture operations. Therefore, most animal welfare KPIs are not applicable. While the company reduced its Scope 1 and 2 emissions intensity by 47%, contributing to climate change mitigation, this is an indirect environmental impact and does not provide measurable biodiversity impact from specific conservation initiatives as defined by the rubric. Employees at the Fort Wayne office collected over 1,000 pounds of pet food for a local pantry, which is a community engagement initiative.

No War, No Weapons

The company is a logistics provider that focuses on civilian markets such as retail, manufacturing, and fresh produce, with no direct military involvement

. Its operations primarily support peaceful commerce , indicating 0% revenue from arms or defense contracts. Consequently, it has no defense assets to divest and no exposure to any weapons, including controversial ones.

Planet-Friendly Business

C.H. Robinson achieved a 47% reduction in Scope 1 and 2 emissions intensity, surpassing its 2025 goal of a 40% reduction by 2023.

This accomplishment was driven by operational efficiency and increased use of renewable energy. The company offers sustainability tools, including Navisphere® Insight CO2e Emissions, which helps shippers analyze environmental impacts across transportation modes. Its Emissions IQ™ tool has assisted 125 companies in reducing 350,000 metric tons of CO₂ equivalents. C.H. Robinson collaborates with MIT and the World Economic Forum to advance its sustainability leadership and has received recognition for its ESG performance, including being listed in Fortune's 'World’s Most Admired Companies' and Newsweek's 'America’s Most Responsible Companies'.

Respect for Cultures & Communities

C.H. Robinson has implemented a Reconciliation Action Plan in Australia to engage with Aboriginal and Torres Strait Islander communities.

This plan includes cultural awareness training for employees, partnerships with Indigenous suppliers, and the installation of Indigenous artwork in offices. The company also pledged $4 million to its Foundation, which supports local communities, charities, and diversity initiatives. In 2024, employees contributed over $1 million to non-profits and volunteered over 10,000 hours.

Safe & Smart Tech

C.H. Robinson reported no material cybersecurity incidents in 2024.

The company has an AI Center of Excellence, emphasizes responsible AI use, and works to reduce bias in initial screening steps, with human oversight in hiring decisions. It also assesses the impact of laws like the EU AI Act. C.H. Robinson annually undergoes independent SOC 2 Type 2 audits and aligns its technology resilience program with ISO 27031:2011 and ISO 9001:2015 standards. All employees receive annual security, privacy, and compliance training, are tested quarterly, and undergo mandatory re-training if standards are not met, with program performance monitored by senior leadership and the Board. Data at rest and in transit is encrypted, with decryption keys secured and access limited to a least privileged group. A global data privacy team manages the privacy program, utilizing legal mechanisms for data transfer and requiring third-party processor compliance. Users are provided options to opt out of the sale or sharing of their personal information. The company has a 30-day remediation schedule for all critical and high vulnerability findings and scans endpoints and network equipment weekly. The global data privacy program integrates privacy-by-design principles across operations. C.H. Robinson maintains compliance with EU GDPR, California law (CPRA), and NIST standards. In 2024, it prioritized compliance with China’s data transfer obligations and assesses the EU AI Act, supported by an annual 'Compliance Month' program.

Zero Waste & Sustainable Products

The provided articles detail C.H. Robinson's sustainability efforts primarily in reducing Scope 1 and 2 emissions intensity, achieving a 47% reduction by May 2023, exceeding its 2025 goal.

This includes enhancing emissions tracking tools, increasing renewable energy purchases, and implementing energy-saving equipment. While Robinson Fresh is noted to focus on reducing food waste and offering sustainable packaging options, the articles do not provide specific, quantifiable data points or percentages related to waste diversion, product recyclability, packaging sustainability, or any other zero waste metrics required by the rubric.