FirstCash Holdings, Inc..
FCFS.US | Other credit granting
FirstCash Holdings, Inc. is a leading international operator of pawn stores and a provider of specialty consumer financial services. The company operates primarily in the United States and Latin America, offering a variety of financial solutions, including pawn loans, short-term consumer loans, chec...Show More
Better Health for All
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FirstCash Holdings, Inc.'s core services, primarily pawn loans and short-term consumer loans, are associated with significant negative health outcomes. Studies indicate that short-term loans are linked to higher BMI, waist circumference, C-reactive protein levels, and self-reported symptoms of physical health, sexual health, and anxiety.
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In 2024, financial services, which include these types of loans, accounted for approximately 85% of the company's $3.4 billion total gross revenues, with retail merchandise sales making up $512 million.
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The company was also found to have violated the Military Lending Act, leading to a $4 million civil penalty and $5 million set aside for harmed servicemembers, a vulnerable population.
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Despite serving 8.2 million underbanked customers annually,
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the company has not disclosed any specific health equity programs or initiatives to mitigate the mental health impacts of its services, nor does it report any investment in health-related innovation or preventative measures.
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The company invested $2.1 million in community development grants in 2024,
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which represents 0.06% of its $3.4 billion revenue.
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Fair Money & Economic Opportunity
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No evidence available to assess FirstCash Holdings, Inc. on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
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The CEO's pay ratio to median employee pay was 1041:1, with the CEO's total compensation at $12,069,657 and median employee pay at $11,597.
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Fair Trade & Ethical Sourcing
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No evidence available to assess FirstCash Holdings, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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The company incurred a $4 million ethics-related regulatory fine as part of a settlement with the CFPB for alleged violations of the Military Lending Act.
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A whistleblower hotline is available and managed by a third party.
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Kind to Animals
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No evidence available to assess FirstCash Holdings, Inc. on Kind to Animals.
No War, No Weapons
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No evidence available to assess FirstCash Holdings, Inc. on No War, No Weapons.
Planet-Friendly Business
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No evidence available to assess FirstCash Holdings, Inc. on Planet-Friendly Business.
Respect for Cultures & Communities
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No evidence available to assess FirstCash Holdings, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
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In 2023, the company reported zero major data breaches.
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Its cybersecurity investment in 2023 was $15.6 million, which represents 0.678% of its total revenue of $2.3 billion for the same year.
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The company's privacy policy indicates that it retains customer information for 5 to 7 years, or longer as required by law. The company complies with cross-border financial regulations in multiple international jurisdictions and state-level consumer lending regulations in 20 US states, including AML/KYC protocols.
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However, it faced over $200 million in CFPB penalties in 2024 for various actions and regulatory scrutiny in multiple states.
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Zero Waste & Sustainable Products
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No evidence available to assess FirstCash Holdings, Inc. on Zero Waste & Sustainable Products.