Better Health for All

Foxtons Group PLC operates as an estate agency, providing residential property sales, lettings, and management services. These core business activities do not inherently involve developing accessible medical treatments, providing preventative healthcare solutions, or championing mental and physical wellness programs for the general public. Therefore, most KPIs are not applicable to its operations. Evidence related to employee wellbeing, such as Mental Health First Aiders and counselling services, and general employee training and support, is explicitly excluded by the value definition as it pertains to workplace safety and worker rights. Similarly, environmental initiatives like vehicle fleet electrification are excluded.

A charity partnership with Single Homeless Project is not explicitly tied to providing equitable access to health needs for vulnerable populations. All KPIs are scored 0 as they are not applicable to the company's business model or the provided evidence falls outside the scope of the 'Better Health for All' value definition.

Fair Money & Economic Opportunity

Foxtons maintains a premium fee position, with lettings fees 57% and sales fees 90% above the industry average

. The company's Financial Services business is authorized and regulated by the FCA and utilizes third-party assurance providers to monitor compliance . Foxtons reinvested approximately 0.35% of its 2024 adjusted operating profit (£21.6 million) in community initiatives , with direct donations of £63,464 to the Single Homeless Project and £13,100 to London's Air Ambulance .

Fair Pay & Worker Respect

In 2024, Foxtons reported a median gender pay gap of 23.4% in hourly pay, meaning women earned 76.6% of men's median hourly pay.

The median bonus pay differential for 2024 was 29.4%. The company publishes annual Gender Pay Gap Reports. and acknowledges women's underrepresentation in management roles, with female representation in managerial positions increasing by 25% since July 2022. The employee engagement score was 69% in 2024, an increase from 65% in 2023. In 2023, the average salary increase across the business was 3.3%, with an average 13% increase for those with variable pay. For 2024, base salary increases for eligible employees will average approximately 4%, with junior employee groups receiving around a 10% increase to reflect the uplift in the National Living Wage. All London offices are designated LGBTQ+ safe spaces. However, allegations of harassment, including groping, explicit messages, racist and antisemitic comments, and work-related stress leading to hospitalization, have been reported over the past two years. The company conducts mandatory annual training on sexual harassment and respectful workplace behavior and encourages the use of a confidential whistleblowing process.

Fair Trade & Ethical Sourcing

Foxtons reported no slavery or trafficking issues in its supply chain or business during 2024, and states no incidents have been reported generally.

The company issues detailed contractor guidelines with clear requirements to suppliers before contracting, ensuring staff are entitled to work in the UK and are free from slavery, servitude, forced or compulsory behaviour. Suppliers are required to commit to complying with Foxtons' policies, including those on modern slavery, prior to onboarding. The Supplier Code of Conduct was reviewed in early 2024 and found to require no remediation work. The Board maintains that the overall risk of slavery and trafficking within the Group is low, based on the service-based nature of the business operating primarily in Greater London, UK.

Honest & Fair Business

Foxtons Group Plc had two financial restatements: one for the definition of Adjusted Operating Profit for its 2024 financial results

and another for current and non-current borrowings as of December 31, 2023, to adopt IAS 1 amendments . The company operates an independent whistleblowing hotline and a whistleblowing policy, which is regularly reviewed by Senior Management, the Board, and the Audit Committee . All 1,400 employees, including the board, receive mandatory annual training on respectful workplace behavior, ethical standards, and whistleblowing, and are regularly made aware of the policy .

No War, No Weapons

Foxtons Group PLC, a real estate company, does not engage in arms contracts, dual-use technology development, sales to embargoed regimes, defense-related lobbying, or military use of AI.

It has no defense assets to divest, no exports requiring end-user certificates, and no exposure to controversial weapons. In 2024, the company donated £72,181 to its charity partner, the Single Homeless Project, which represents approximately 0.044% of its £163.9 million revenue, falling below the 0.5% threshold for peacebuilding investment. The company states a commitment to human rights and modern slavery and aims to uphold human rights in the workplace through its ESG policy, indicating support for UN Guiding Principles on Business and Human Rights in principle.

Planet-Friendly Business

Foxtons' Scope 1 and 2 emissions were 1,907 tCO2e in 2024

, with Scope 3 emissions considered not material , indicating a minimal GHG footprint for a service provider. The company sources 100% of its branch electricity from renewable sources via REGO-backed products . Foxtons has set a long-term net-zero target for Scope 1, 2, and 3 emissions by 2050 , and an interim target to reduce combined Scope 1 and 2 emissions by 30% by 2030 against a 2021 baseline , but these targets are not stated as SBTi-validated. One of its two data centers is designed to BREEAM excellent standard . The company has applied the TCFD framework for climate-related risk management and has completed climate scenario analysis under two pathways: limited to less than 2°C rise and global temperature rises by more than 2°C .

Respect for Cultures & Communities

Foxtons Group PLC has three formal partnership agreements with charities: London’s Air Ambulance, Making the Leap, and Veterans Aid.

The company has faced allegations of multiple racist and antisemitic comments from colleagues, as well as other inappropriate behavior. In response to these incidents, Foxtons introduced mandatory annual respect and inclusion training, strengthened equality, diversity, and inclusion policies, and enhanced whistleblowing and speak-up processes, including an independent hotline. The company's operations, as an estate agency, mean that Free, Prior and Informed Consent (FPIC) processes, engagement with indigenous suppliers, and cultural site protection are not applicable to its business model.

Safe & Smart Tech

Foxtons experienced a data breach in October 2020, affecting at least 16,000 customers.

Stolen data, including card details, addresses, and correspondence, was uploaded to the dark web and viewed over 15,000 times. The company did not inform affected customers of this breach; instead, media alerted customers in February 2021. Data belonging to customers prior to 2010 was found on the dark web in 2021, indicating retention periods exceeding 10 years. While Foxtons is registered with the ICO as a Data Controller and claims compliance with data protection laws , its failure to inform customers of the 2020 data breach represents a significant compliance gap, and a fine from the ICO is likely imminent. User control over personal data is limited; while users can disable location settings , the company's failure to inform them of the data breach denied them the opportunity to adopt additional security measures. The company provides cybersecurity training for all staff and delivered over 2,100 hours of face-to-face classroom-based training in 2024. Foxtons has IT investment, maintenance, and monitoring programs in place , and utilizes independent security testing from CREST certified penetration testers.