MASHINIi

Heritage Insurance Holdings.

HRTG.US | Non-life insurance

Heritage Insurance Holdings, Inc. is a property and casualty insurance holding company. It provides personal and commercial residential insurance, primarily in Florida, and also in other states including North Carolina, South Carolina, Georgia, Alabama, Mississippi, Virginia, and Maryland. The compa...Show More

Ethical Profile

Mixed.

Heritage Insurance Holdings' ethical standing presents a mixed picture. The company was fined $1 million for claims handling violations after Hurricane Ian, and a lawsuit alleges systematic reduction of damage estimates. On a positive note, Heritage has contributed over $7.2 million to charitable causes since 2013. Employee well-being is also a focus, with the company earning Silver and Gold awards for workplace health and mental health initiatives. Furthermore, reports indicate 50% of employees currently earn living wages, with a formal policy to reach 75% within two years.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity-40
-100100
Fair Pay & Worker Respect0
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business0
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech0
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

Heritage Insurance's core business, property and casualty insurance, has no significant direct positive or negative health impact. The company's recognition with a Gold Level Bell Seal for Workplace Mental Health

1
and a silver designation from the 2024 Cigna Healthy Workforce Designation Award
2
pertains to employee well-being, which falls outside the scope of 'Better Health for All' as defined. No evidence is provided regarding the health impact, safety record, pricing, or accessibility of health-related products or services for external populations, nor for health innovation investment, externalities, equity programs, healthcare workforce support, preventative health measures, data responsibility, global health crisis response, education, or addiction mitigation.

Fair Money & Economic Opportunity

-40

The Florida Office of Insurance Regulation fined Heritage Insurance $1 million for multiple violations of state insurance codes related to claim handling after Hurricane Ian.

1
These violations included 21.6% of claims not being paid or denied within 90 days, 30.3% not being acknowledged within 14 days, and 57.4% lacking voice-to-voice contact within one business day.
2
Additionally, 42.9% of claims involved adjusters who did not provide their name and license number, and 4% involved improperly licensed adjusters.
3

Fair Pay & Worker Respect

0

Heritage Insurance Holdings' employee rating is 3.4 out of 5 stars

1
, which translates to 68/100 for worker engagement. Multiple articles state that no specific regulatory actions, violations, fines, or compliance issues related to labor laws or human rights are mentioned.
2
No specific quantitative data is available for living wage coverage, CEO to median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, employee turnover rate, insecure contract share, or health insurance coverage.

Fair Trade & Ethical Sourcing

0

No evidence available to assess Heritage Insurance Holdings on Fair Trade & Ethical Sourcing.

Honest & Fair Business

0

No evidence available to assess Heritage Insurance Holdings on Honest & Fair Business.

Kind to Animals

0

Heritage Insurance Holdings, Inc. is a property and casualty insurance holding company.

1
Its business model is service-oriented, providing insurance policies, and does not involve activities such as product manufacturing, animal testing, animal agriculture, or the use of animal-derived ingredients.
2
Therefore, the KPIs related to cruelty-free certification, alternative testing, humane operations, wildlife conservation impact, ethical input substitution, supplier audits, cage-free sourcing, animal testing policies and volume, innovation investment in animal-free technologies, animal agriculture ethics, animal-free R&D collaboration, and public policy engagement on animal welfare are not applicable to its core operations.
3

No War, No Weapons

0

Heritage Insurance Holdings, Inc. is a property and casualty insurance company.

1
The provided articles, including corporate governance documents, contain no information linking the company to arms manufacturing, military contracts, dual-use technologies, or any other conflict-related activities. Therefore, all KPIs related to the 'No War, No Weapons' value are assessed as N/A, as they are not applicable to the company's core business operations based on the available evidence.

Planet-Friendly Business

0

No specific, concrete data points are available across the provided articles to assess HRTG.US against any of the Planet-Friendly Business KPIs.

1
explicitly states that HRTG.US does not have publicly available carbon emissions data or specific reduction targets, and lists all other KPIs as 'Data unavailable'.
2
Articles
3
and
4
also confirm a complete absence of data regarding HRTG.US's sustainability performance.
5
refers to a different company, Heritage Environmental Services LLC, and is therefore not relevant to HRTG.US.
6

Respect for Cultures & Communities

0

No specific, quantifiable evidence was found in the provided articles that precisely matches the quantitative thresholds for any of the defined KPIs under 'Respect for Cultures & Communities'. Therefore, no KPIs could be scored.

Safe & Smart Tech

0

Heritage Insurance Holdings maintains physical, electronic, and procedural safeguards that comply with state and federal regulations to guard personal information.

1
The company engages outside consultants to ensure ongoing compliance with legal and regulatory requirements, including breach notification, and is in full compliance with all consent orders.
2
The company uses Secure Socket Layer (SSL) technology to encrypt user ordering information, user name, and password.
3
It requires user verification via user name and password to access personal information.
4
The company has a cybersecurity risk management program that includes vulnerability assessments, threat intelligence, and engages consultants for security audits and reviews.
5
It collects aggregated site-visitation statistics using cookies
6
and allows users to choose not to provide certain information, contact to remove data, or block cookies.
7

Zero Waste & Sustainable Products

0

No evidence available to assess Heritage Insurance Holdings on Zero Waste & Sustainable Products.

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.