Fair Pay & Worker Respect

Kelly Services reported a CEO pay ratio of 368 to 1, with the CEO's annualized total compensation at $4,128,439 and the median employee compensation at $11,214.

The company's 2024 year-end employee engagement score was 77%. Regarding health insurance, Kelly offers talent access to competitive health and benefit programs while they are working with the company. For its staff members, the company offers benefits such as life and health (medical, dental, and vision) insurance, paid time off, wellness benefits, and defined contribution retirement plans. Recent enhancements to the U.S. benefits program include additional time off for significant life events, a financial advisor program, support programs for certain chronic health conditions, and a virtual physical therapy program.

Honest & Fair Business

Kelly Services incurred $300,000 in ethics-related regulatory fines in Hungary within the past three years.

The company has procedures for the receipt and handling of complaints, including confidential submissions, and a Code of Business Conduct and Ethics. The board has 89% independent members, including the Chairman. A Code of Business Conduct and Ethics is in place that addresses anti-bribery and anti-corruption, and this code is reviewed and updated by the Board.

Kind to Animals

Kelly Services, Inc. is a global provider of workforce solutions, offering staffing and consulting services. The provided articles indicate that Kelly Services staffs positions for clients that involve animal care, animal testing, and regulatory compliance in preclinical research settings.

However, there is no evidence that Kelly Services itself directly manufactures products, conducts animal testing, uses animal-derived ingredients, or operates animal agriculture facilities. Therefore, all KPIs related to direct animal welfare practices are not applicable to the company's core business model.

No War, No Weapons

No specific, quantifiable data for KELYA.US regarding arms contracts, dual-use technology, sales to embargoed regimes, peacebuilding investment, conflict divestment policy, board oversight, export certifications, lobbying, humanitarian compliance, HR due diligence, ATT declarations, AI safeguards, UNGP alignment, dual-use screening, surveillance transparency, ethical red lines, zero exposure to controversial weapons, war risk audits, annual conflict partner reviews, divestment percentages, conflict mineral percentages, peace tech investment ratios, conflict zone procurement percentages, or ethical red lines compliance rate is available in the provided articles.

While one article mentions the NATO DIANA 2025 program focusing on dual-use technologies, KELYA.US is not listed as a participant.

Planet-Friendly Business

Kelly Services reported total Scope 1, 2, and 3 greenhouse gas emissions of approximately 26,473 tCO2e in 2024.

While Scope 3 emissions increased by 18% last year and 662% since 2018, the company achieved a 3% emission reduction over a three-year period by the end of 2020. Kelly has committed to setting near-term company-wide emission reduction targets through the Science Based Target initiative (SBTi) and aims to develop a comprehensive climate strategy aligned with limiting global warming to 1.5°C by 2050, though validation is pending. The company recycled over 33.85 tons of paper and diverted 13.48 tons of e-waste from landfills in 2022. Kelly is integrating climate risk analysis and Task Force on Climate-Related Financial Disclosure (TCFD) disclosures, and updated its climate risk assessment in 2024.

Respect for Cultures & Communities

The company has no reported cultural appropriation incidents.

Kelly Services has 3 formal partnerships with WEConnect International, Disability:IN, and the National LGBTQ Chamber of Commerce. In 2022, 36% of expenditures were directed toward minority, women, veterans, and other underrepresented groups. The company connected approximately 480 certified small and diverse suppliers to business opportunities in 2022, but does not specifically track or report the number of indigenous suppliers.

Safe & Smart Tech

A data breach occurred between December 12-17, 2024, affecting 553,660 individuals.

Personal and health information, including names, Social Security numbers, and financial account information, was compromised. Notification to affected individuals was delayed until May/June 2025, and more than a dozen class action lawsuits have been filed. Kelly Services uses AI in HR, internal operations, security, customer care, data analytics, and development, regulating its use through policies and procedures, ensuring human supervision, and disclosing AI-driven dialogues. The company participates in the EU-U.S. Data Privacy Framework (DPF), including UK and Swiss extensions, and self-certifies annually. Users have rights to access, correct, erase, restrict, and transfer their data, and to object to processing, with specific rights for California and Mexican residents. Data retention periods vary based on legal requirements, contractual obligations, and data sensitivity, generally limited to 10 years, except where required by law. The company complies with various international and local privacy laws, including GDPR, CCPA, and LFPDPPP, but faces potential violations due to delayed breach notification. While files were copied and taken during the breach, the investigation found no evidence of misuse. Employee training, access controls, vulnerability assessments, penetration testing, and incident response capability reviews are maintained.

Zero Waste & Sustainable Products

Kelly Services has implemented several waste reduction initiatives, including recycling programs for paper and electronic waste, responsible procurement guidelines for office products made from 100% recycled content, and a transition to paperless billing in 2024.

In 2019, the company recycled over 517,300 lbs of paper from its corporate campus and approximately 37,997 pounds of electronic waste. For hazardous waste, Kelly collects old phones, batteries, cables, PCs, and laptops, following stewardship standards for e-waste management, and ensures vendors are responsible for environmentally friendly disposal of IT assets. The company has a target to reduce organics going to landfill by 75% by 2025, and between 2007 and 2019, it reduced its corporate campus buildings' carbon footprint by 39.89%.