Better Health for All

Adecco Group AG's core business is human resources solutions, including staffing, placement, and talent development. The company completed the divestment of Soliant Health, a healthcare staffing company, on January 3, 2020.

As of the article dates in 2025, Adecco's own sustainability reports explicitly state a lack of data and initiatives related to health-related products or services. Therefore, its current operations do not directly involve activities that would significantly impact health outcomes, making the health-specific KPIs not applicable.

Fair Money & Economic Opportunity

Adecco Group AG is primarily a human resources solutions company.

The provided articles explicitly state they do not contain data relevant to financial metrics, lending practices, or underserved communities, which are the focus of the 'Fair Money & Economic Opportunity' value. Therefore, there is no evidence to assess the company against any of the KPIs for this value.

Fair Pay & Worker Respect

The company's European Works Council represents approximately 55% of its global workforce.

In 2023, the employee engagement score was 8.2 out of 10, which was above the global Peakon benchmark, and the Net Promoter Score (NPS) was 49, compared to a Peakon average of 31. The total turnover of company-based employees was 27%.

Honest & Fair Business

A formal whistleblower policy is in place, offering a hotline for US/Canada and online reporting options.

However, no evidence is provided regarding independent investigation processes for reports made through this policy.

Kind to Animals

Adecco Group AG is a human resources solutions provider, and its core business model does not involve the production of physical goods, animal testing, animal agriculture, or the use of animal-derived ingredients. While the company recruits for roles in "Farming, Animals & Conservation"

and mentions "animal welfare" in a general sustainability context , this does not indicate direct operational control or impact on animal welfare practices, product certifications, or conservation initiatives by Adecco itself. The company's public policy engagement is focused on labor markets, not animal welfare . Consequently, there is no evidence to score any of the KPIs related to animal welfare, rendering them all N/A.

No War, No Weapons

Adecco Group derives approximately 5% of its revenue from spending with defense companies, including Thales, KNDS, Airbus, Rheinmetall, and Leonardo.

The company states it cannot be considered to import or process minerals or metals in Switzerland, implying no mineral inputs in its products or services.

Planet-Friendly Business

Adecco Group's carbon reduction targets for 2030 and 2050 were validated by the Science Based Targets initiative (SBTi) in June/July 2024

, with a commitment to a 1.5°C pathway. The company has set a near-term net-zero target for 2030 , supported by interim milestones including a 51.7% reduction in Scope 1 and 2 GHG emissions and a 27.5% reduction in Scope 3 emissions from employee commuting by 2030, both from a 2019 baseline . The long-term net-zero target is 2050 . In 2023, 43% of the company's total energy consumption was sourced from renewable energy . The company enhanced its disclosures in line with the TCFD recommendations, based on the mandatory Swiss Ordinance on Climate Disclosures . Biodiversity is not considered a material topic for the business .

Respect for Cultures & Communities

The provided articles do not contain specific quantitative data or detailed qualitative information regarding Adecco Group AG's performance on 'Respect for Cultures & Communities'.

While the company's general sustainability framework and diversity and inclusion efforts are mentioned, there is no evidence for metrics such as formal partnerships with indigenous or local community groups, revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, or cultural preservation investments. The partnerships mentioned in the articles are related to broader diversity and inclusion initiatives or general social support, not specifically with indigenous or local community groups as defined by the rubric. Consequently, no KPIs can be scored based on the available evidence.

Safe & Smart Tech

The company experienced a data breach in March 2021

affecting 5 million records from six Latin American countries, and another in 2022 at Adecco France affecting 72,000 victims, which led to unauthorized data use for fraudulent activities and an ongoing trial . This indicates significant compliance failures. Over 35,000 employees have completed mandatory responsible AI training out of a total of 70,771 company-based employees . Users have standard rights to access, correct, and delete their personal information . Data minimization practices include aggregating web analysis data , storing IP addresses for 14 days , contact form data for two years , and company service data for seven years due to statutory retention laws . Adecco Group has a Responsible AI Committee (RAIC) established in 2023 , overseen by its Board of Directors , guided by Responsible AI Principles (Ethical, Human-centric, Transparent, Safe, Lawful) . A Group Policy on Responsible AI and an AI Governance Standard were rolled out in 2024 . Each AI Use Case undergoes initial and periodic assessments , including self-assessments and deep dives , and does not go to production while under review . They specifically audit AI-based recruitment systems for bias and implement corrective measures . The company ensures clarity and comprehensibility of AI processes to end users , providing simple explanations for automated outcomes and ensuring human intervention . Privacy considerations are integrated into product development from the outset , and a global data protection program aligns with GDPR . Adecco achieved ISO/IEC 27001:2022 recertification in October 2024 and is preparing for the EU AI Act . They actively participate in discussions with policymakers to support responsible AI regulation and ensure AI use respects fundamental human rights .

Zero Waste & Sustainable Products

Adecco Group, through its partnership with Recyclea, achieved a 70% re-use rate for digital electronic equipment in 2023.

This partnership also led to 450 tons of IT equipment being recycled in 2021.