Better Health for All

Moneysupermarket.com Group PLC has implemented both internal and external mental health initiatives. The company partnered with the suicide prevention charity CALM to address the mental health impact of financial hardships, donating £136,000 towards an initial two-year target of £150,000.

This partnership was extended to three years with a new fundraising target of £225,000, and the 'Money Talks' campaign was launched to encourage discussions about financial worries and mental health. Internally, the company offers mental health resources, including Headspace access and a LifeWorks program, and supports employee well-being through flexible working policies and generous parental leave. The company's core business, a price comparison website, has no direct positive or negative health impact, nor does it generate revenue from products with established negative health outcomes. Its operations do not involve direct safety implications, health-related products requiring accessibility, vulnerable populations with health needs, health risks requiring transparency, health-focused R&D, or significant health externalities. The company also does not engage in healthcare workforce support, health data management, global health crisis response, pharmaceutical patents, nutrition, addiction mitigation, or clinical trials.

Fair Money & Economic Opportunity

MONY Group PLC's core business as a price comparison website means it does not offer consumer credit products or act as a lender, resulting in a neutral score for pricing fairness, exploitative fee exposure, fair lending compliance, and debt burden ratio. The company reinvested approximately 0.247% of its £108.7 million pre-tax profit in 2024 into community finance and empowerment initiatives, including £110,000 to the MSE Charity, £127,278 to CALM, and £31,243 to community funds.

For financial literacy, its MoneySavingExpert (MSE) platform reaches over 9.3 million people weekly via email, representing approximately 67.4% of its 13.8 million active users, and its 'Money Talks' campaign received awards for leading to a 'sea-change' in how people discuss money. Product simplicity is high, with its Dialogue platform powering 76% of user inquiries and enabling customers to generate a quote within three clicks.

Fair Pay & Worker Respect

The company has released a statement on the Modern Slavery and Human Trafficking Act, demonstrating its dedication to fair wages, safe conditions, and respect for human and labor rights

, and expects compliance from its major suppliers . No substantiated labor-law or human-rights violations were reported in the provided articles. Other KPIs, such as living wage coverage, CEO to median pay ratio, safety incident rate, pay equity ratio, worker engagement score, turnover rate, insecure contract share, collective bargaining share, and health insurance coverage, lack specific quantitative data points in the provided evidence and therefore cannot be scored.

Fair Trade & Ethical Sourcing

Moneysupermarket.com Group PLC operates as a price comparison website, primarily providing services rather than procuring or trading physical commodities. Consequently, KPIs such as 'fair_trade_cert_share', 'traceability_coverage', and 'materials_risk_index' are not applicable to its business model. The company publishes an annual Modern Slavery Act Transparency Statement, with the latest update in May 2024, demonstrating efforts to prevent modern slavery.

In September 2023, it became a signatory of the UN Global Compact, committing to principles on human rights and labor. The company expects its major suppliers to adhere to minimum standards for human and labor rights, health and safety, and environmental impact, emphasizing fair wages and safe working conditions. It also has a 360-degree feedback program for supplier improvement and focuses on supply chain diversity.

Honest & Fair Business

MONY Group Plc has a low exposure to material ESG risks, as indicated by a Sustainalytics score of 17.4.

The company's audit procedures covered 96% of Group revenue. Restatements occurred in both 2022 (comparative revenue, energy use/emissions) and 2023 (adjusted basic EPS, adjusting items). An Anti-Bribery and Corruption Policy is in place, reviewed annually by a committee, and is part of a Code of Conduct with annual employee training. The company is a UN Global Compact signatory. An independent whistleblowing helpline and policy exist, with awareness enhanced through internal communications and annual training for the Code of Conduct. Policies are regularly reviewed for effectiveness, but program effectiveness is not publicly measured.

Kind to Animals

Moneysupermarket.com Group PLC is a digital service provider, and its core business model does not involve animal-derived products, animal testing, animal husbandry, or animal agriculture. Consequently, most animal welfare KPIs are not applicable to its operations. While the company supports reforestation and conservation projects, including the Acre Amazonian REDD+ Portfolio in Brazil which aims to prevent deforestation across 105,000 hectares.

The company also does not have documented policies directly related to animal welfare, such as avoiding animal cruelty or supporting ethical farming.

No War, No Weapons

Moneysupermarket.com Group PLC operates in the Internet & Direct Marketing Retail sector, providing consumer price comparison services.

The company's business model inherently distances it from military activities, as it refrains from involvement with arms or military contracts. This indicates no revenue from defense or arms-related activities and no exposure to any weapons. The company's focus on consumer financial services is described as promoting stability and peace. Additionally, Moneysupermarket.com has partnered with the suicide prevention charity Campaign Against Living Miserably (CALM), raising over £136,000 towards a £150,000 target, with plans to extend the partnership into 2025. Its subsidiary, MoneySavingExpert, has also donated £100,000 to the MSE Charity for financial education projects.

Planet-Friendly Business

Moneysupermarket.com Group PLC's greenhouse gas emission reduction targets have received official approval from the Science Based Targets initiative (SBTi), aligning with a 1.5°C trajectory.

The company aims to achieve operational net zero emissions by 2030, targeting a 90% reduction in Scope 1 and Scope 2 emissions from a 2019 baseline, and a 58.8% reduction in Scope 3 emissions by 2033 from the same base year. The company maintains a 'Beyond Carbon Neutral' status by offsetting 150% of its carbon emissions through verified projects. Its London and Manchester offices have transitioned to 100% renewable energy tariffs. The company also participates in the Carbon Disclosure Project (CDP) for transparency and sustainability reporting.

Respect for Cultures & Communities

Moneysupermarket.com Group PLC has established 3 formal partnerships with community groups, specifically CALM, Change Please, and Luminary Bakery.

No cultural appropriation incidents have been reported. Due to the company's digital business model, several aspects related to direct cultural and community engagement, such as cultural impact assessment protocols, FPIC processes, community representation in governance, social license to operate, and cultural incident response frameworks, are not applicable or have no specific evidence provided.

Safe & Smart Tech

The company reported a data breach in 2023 affecting 1.2 million customers, leading to costs exceeding £1.5 million in remediation.

It has established a formal AI ethics policy with oversight, including clear rules for its AI agent, Fin, on behavior, human handover, and responses for vulnerable customers or data concerns. The company holds several security certifications, including PCI, HIPAA, SOC 2, GDPR, ISO 27001, FedRamp, and CSA Star Level 1. Users have rights under UK GDPR, including access, correction, and deletion. The company practices data minimization by keeping personal data only as long as necessary, then deleting or anonymizing it. Regulatory compliance is strong, with bi-annual FCA audits, adherence to GDPR and Ofgem standards, and proactive monitoring and response to new regulatory developments.

Zero Waste & Sustainable Products

The company has implemented several waste reduction initiatives. These include minimizing paper waste

, establishing proactive Green Teams to devise local waste-reduction efforts , donating surplus food from its Ewloe office to local charities , and installing sparkling water taps to cut single-use plastic bottles .