Better Health for All

NMC Health, as a healthcare provider operating over 200 facilities across 19 countries

and serving 5.4 million patients annually , provides substantial health benefits. The company received a Performance Leadership Award for patient outcomes and improved sepsis care bundle compliance rates to surpass the national average of 60% by mid-2024 . It offers extensive price accessibility, including 100% discounts for patients with family incomes up to 250% of the Federal Poverty Level and up to 60% savings through an MDsave partnership . NMC Health has programs to reach vulnerable populations, such as financial assistance , a community fund , and presumptive eligibility for homeless individuals or those on WIC , and aims to increase screening opportunities for underserved populations . During the COVID-19 pandemic, it conducted nearly 4 million PCR tests . The company has specific goals to reduce youth depression from 36.4% to 33.5% and suicide attempts from 10.8% to 9.5% by June 2026 , and to reduce youth substance use (e.g., 30-day vape use from 4.2% to 3.5%) .

Fair Money & Economic Opportunity

NMC Health Plc was censured by the FCA for market manipulation, having understated its debt by approximately $4 billion between March 2019 and February 2020.

The company operated dual sets of accounting records. In August 2019, the company reported $2.1 billion in debt when the actual figure was around $6.2 billion. Its auditor, EY, faces a $2.7 billion legal claim for failing to detect this fraud. As a healthcare provider, NMC Health explores progressive pricing, off-peak discounts, dynamic pricing, and 'Buy Now Pay Later' options to enhance healthcare accessibility and reduce patient financial burden. The company does not generate or manage customer finance data for open banking, operate financial service access points, or offer financial literacy programs. No specific data is available regarding the share of underserved clients, pricing fairness, revenue from high-cost products, inclusion initiatives, wealth-building outcomes, profit reinvestment, debt burden ratio, or product simplicity for its financial offerings.

Fair Pay & Worker Respect

An independent review in July 2024 revealed a toxic workplace culture at NMC Health, characterized by racism and bullying.

Nearly one-third of employees felt misconduct handling was poorly defined, and over one-third believed policies were inadequately enforced, leading to health impacts such as depression and insomnia among staff. In March 2025, NMC Health announced a three-year plan to improve workplace culture, focusing on better responses to bullying, manager accountability, and embedding equality, diversity, and inclusion, with an aim to track pay gaps and promotion rates for underrepresented groups. The company's 2012 Annual Report noted a diverse workforce from 42 nationalities, with 38% female and 62% male, and stated a practice of non-discrimination, though formal Equal Opportunities or Diversity policies were not maintained at that time.

Fair Trade & Ethical Sourcing

No specific evidence was found in the provided articles regarding NMC Health Plc's fair trade certifications, supplier audit frequency, incidents of forced or child labor, supply chain traceability, remediation speed for sourcing violations, ethical clauses in supplier contracts, spend on high-risk materials, or supplier diversity initiatives. The articles primarily detail financial misconduct

, market manipulation , and a general high ESG risk rating , which do not provide the granular data required to score the specific KPIs for Fair Trade & Ethical Sourcing.

Honest & Fair Business

NMC Health Plc engaged in systemic misreporting and deliberate financial obfuscation, operating dual sets of accounting records

and repeatedly publishing materially inaccurate financial statements between at least March 2019 and February 2020 . The company understated its debts by as much as $4 billion , with actual debt reaching $6.2 billion in August 2019 compared to a reported $2.1 billion . This extensive financial fraud led to its collapse in 2020 . The Financial Conduct Authority (FCA) publicly censured NMC for market abuse , specifically for misleading the market about its debt and failing to declare related party transactions . No financial penalty was imposed due to the company's administration and anticipated lack of funds for creditor claims . Despite having a Code of Conduct and Ethics that prohibited retaliation and allowed anonymous reporting via an Integrity Line , an investigation revealed a toxic internal culture with fear of retaliation among staff and delays in resolving misconduct complaints, undermining the whistleblower policy's effectiveness . Similarly, an Anti-Bribery, Anti-Corruption, Gifts, and Entertainment Policy was in place , but its enforcement was inadequate, as evidenced by significant financial discrepancies, breaches, and allegations of false accounting, forged invoices, and kickbacks . These issues contributed to a massive fraud scandal, with allegations exceeding $6 billion , representing a severe level of ESG controversy.

Kind to Animals

NMC Health Plc emphasizes high ethical standards

and environmental responsibility, including safe disposal of medical waste and promotion of recycling . However, there is no publicly available information detailing specific actions concerning animal welfare, making it impossible to assess the company's performance against the 'Kind to Animals' value.

No War, No Weapons

NMC Health Plc is a healthcare provider focused on hospital management, medical diagnostics, pharmaceutical products, and outpatient/inpatient care

. The company explicitly states its focus on healthcare services rather than military or arms . It has no defense or arms-related activities in its core business, nor does it develop or sell dual-use products, or engage in surveillance or intelligence activities . The company has a comprehensive Code of Business Conduct and Ethics .

Planet-Friendly Business

NMC Health Plc reported total Scope 1, 2, and 3 greenhouse gas emissions of 2,083 tCO2e in 2024.

However, the company has no documented reduction targets or commitments to the Science Based Targets initiative (SBTi). Its waste recycling rate was 22% in 2023. NMC has set a net-zero target for all Scope 1, 2, and 3 emissions by 2040, with interim targets for Scope 1 and 2 emissions at 23 Portland Place by 2030 and at all estates by 2035. The interim milestones for the overall 2040 goal are undefined. While climate-related risks are identified and will be added to the corporate risk register, there are no explicit TCFD disclosures. The company has prepared for warming up to 4°C, indicating a rudimentary climate scenario analysis.

Respect for Cultures & Communities

NMC Health's staff is proficient in multiple languages, including English, French, German, Italian, Spanish, Swedish, Japanese, Hindi, and Tamil

. This proficiency facilitates effective communication with its broad and diverse patient base in the UAE , demonstrating a commitment to cultural sensitivity and inclusivity in its healthcare services .

Safe & Smart Tech

No specific evidence was found in the provided articles regarding NMC Health Plc's performance on data protection, cybersecurity, or responsible AI practices. The articles discuss general industry challenges related to AI ethics and GDPR compliance in healthcare, and NMC Health's financial misconduct, but do not provide concrete data points for any of the Safe & Smart Tech KPIs for the company. NMC Health faced significant ethical challenges when the UK's Financial Conduct Authority censured the company for financial misconduct.

The scandal revealed that NMC Health understated its debts by $4 billion, raising concerns about transparency and ethical practices. The impacts of such financial misrepresentation reflect broader ethical challenges that the company may face, although specific practices related to data privacy and cybersecurity have not been highlighted.

Zero Waste & Sustainable Products

NMC Health Plc has implemented various initiatives to enhance waste management and sustainability practices. These include developing Environmental Management and Environmental Procurement Policies

, promoting the use of biodegradable products , recycling waste through awareness programs , reducing paper usage , and promoting employee engagement in sustainability practices . The company's Environmental Procurement Policy specifically focuses on procuring products that are recyclable or biodegradable , thereby establishing waste-related requirements for its suppliers .