Better Health for All

Spire Healthcare's core business, providing diagnostic, medical, surgical, and rehabilitation services, cared for over one million people in 2023.

Its Vita Health Group subsidiary is the largest independent provider of NHS talking therapies, covering over 12 million people in England. The company maintains a strong safety record, with 98% of its inspected locations rated 'Good' or 'Outstanding' by regulators, and 95.2% of reported clinical incidents resulting in no or low harm. Vita Health Group delivers free and confidential NHS talking therapies to over 356,000 people and commissioned a 'mental health bus' to raise community awareness. The company aims for net-zero carbon status by 2030, was 3% ahead of its 2023 carbon emissions target, and recycled 35% of overall waste in 2023. Spire supports its workforce with over 430 apprentices (4% of permanent staff), recruited 115 overseas nurses in 2023 (over 670 since 2021), and Vita Health Group supports 115,000 NHS employees through EAP services. The company maintains ISO27001:2013, Cyber Essentials, and Cyber Essentials Plus certifications, and achieved 'standards exceeded' for the Data Security and Protection Toolkit. During the pandemic, Spire treated over 600,000 NHS patients since March 2020. Spire and Vita Health Group provide mental health support to over 1.7 million employees in more than 800 businesses, achieving a 97% return-to-duty rate for supported employees. NHS talking therapies provided by VHG had a 53.1% recovery rate in 2024, exceeding the national NHS target of 50%.

Fair Pay & Worker Respect

The CEO to median employee pay ratio was 52:1 in 2024.

The company is not bound to collective bargaining agreements with trade unions. The median gender pay gap for Spire Healthcare Group was 12.3% in 2024, meaning women earned 87.7% of men's pay. The annual colleague survey in 2024 reported that 76% of colleagues were proud to work for Spire. The hospitals business employee turnover rate was 13.3% in 2024.

Fair Trade & Ethical Sourcing

Spire Healthcare Group PLC requires all suppliers to be contractually compliant on key issues, including modern slavery, with standard terms and conditions mandating adherence to stringent warranties, representations, and undertakings.

The company maintained a modern slavery due diligence process for new suppliers with an annual spend exceeding £1 million, and no issues were identified through this process. Proactive risk assessments are ongoing, including an initial evaluation of third-party management systems to monitor key suppliers across areas like labour and human rights. However, the company has limited visibility at tier-two level and above in its supply chain.

Safe & Smart Tech

Spire Healthcare maintains industry-recognized security certifications, including ISO27001:2022 and Cyber Essentials Plus.

The company mandates encryption for special category data in emails, all emails to third parties, and laptops, and uses TLS hardening. Spire Healthcare conducts regular third-party penetration testing on new and existing IT systems and performs red-teaming exercises. The company explicitly states full compliance with GDPR, the UK Data Protection Act 2018, NHS Data Security and Protection toolkit, and medical confidentiality guidelines. Patients are afforded comprehensive data subject rights, including access, rectification, erasure, and data portability, with a 30-day response deadline, and can manage national data opt-out choices. There are no documented incidents of unauthorized data use. The company has a basic vulnerability disclosure program. Privacy Impact Assessments are conducted for new high-risk processes. Mandatory security training is provided for all colleagues and consultants. However, despite using AI for pricing, diagnostics, and digital records, there is no formal AI ethics policy or oversight mentioned.