Better Health for All

Playtech's principal business of gambling technology has significant negative health consequences, with 100% of its revenue derived from activities with established serious health harms. The company, however, implements comprehensive addiction mitigation efforts, integrating an AI-driven platform, BetBuddy, to manage at-risk gambling behaviors and deliver personalized safer gambling messages.

It collaborates with academic institutions like UNLV and Erasmus University Rotterdam, utilizing AI and machine learning to develop new tools and interventions for responsible gambling. , Playtech committed £5 million over five years to support programs and partnerships designed to reduce gambling-related harm and promote positive digital wellbeing and health outcomes. The company also supports mental health needs, partnering with the Responsible Gambling Council to explore connections between mental health, digital wellbeing, and gambling. Furthermore, Playtech publishes Responsible Gambling Reports, providing in-depth analysis and advocating for stronger regulations and age verification policies, and uses chatbots to encourage responsible behavior, demonstrating substantial health education initiatives and risk transparency. , The company does not offer health-related products or services, conduct clinical trials, or produce food/nutritional products.

Fair Money & Economic Opportunity

Playtech PLC is a gambling technology company. The provided articles do not contain specific, concrete data points relevant to the financial services-focused KPIs of the 'Fair Money & Economic Opportunity' value. While mentions support for 'Give Your Best'

and details a 'Healthy Online Living Programme,' these initiatives are philanthropic or related to responsible gambling and do not provide quantifiable evidence for KPIs such as profit reinvestment in community finance or financial literacy programs as defined by the rubric.

Fair Pay & Worker Respect

Employee reviews at Playtech highlight concerns regarding management practices, including favoritism, hiring friends and family, and untrained decision-making, with some employees feeling treated as numbers

. The work environment is described as unorganized, short-staffed, and overworked, lacking team-building events . Employees report limited career progression opportunities and inadequate training and support . Compensation opinions are mixed; some find pay above average, while others believe it does not align with market rates, with one instance in October 2023 noting a doubled workload without additional pay . Work-life balance issues include schedules changing based on seniority, ungranted holidays, and mandatory overtime . Misleading job descriptions were also reported in July 2022 . Playtech has established an Employee Welfare Fund for employees affected by the conflict in Ukraine and set targets to strengthen female representation in leadership by 2025 .

Fair Trade & Ethical Sourcing

As a gambling technology company focused on software development and licensing, Playtech's business model does not involve the procurement or trade of physical commodities. Consequently, KPIs related to fair-trade certifications and high-risk material sourcing are not applicable. The company has refreshed its Group procurement policy and implemented a Supplier Code of Conduct to outline expectations for responsible behavior.

Playtech publishes Modern Slavery Act statements, with its seventh statement detailing efforts against modern slavery. The company also conducts comprehensive reviews of human rights and modern slavery risks, having identified 71 priority areas for risk assessment out of 140 supplier categories.

Honest & Fair Business

Playtech's 2022 and 2023 financial statements were restated due to an accounting error.

The company has a comprehensive and publicly accessible Anti-Bribery and Corruption Policy , with a 97% employee completion rate for compliance training in 2024. Its Risk & Compliance Committee oversees risk mitigation and compliance , and it conducts Compliance Healthchecks. A comprehensive and publicly accessible Speak Up whistleblowing policy is in place , with its hotline receiving 7 incident reports during the year. In November 2023, Playtech received a Morningstar Sustainalytics ESG Risk Rating of 11.5, assessed as 'Low Risk'.

Kind to Animals

Playtech PLC is a gambling technology company that develops and licenses software. Its core business model does not involve animal-derived products, animal testing, animal agriculture, or direct animal-related operations, leading to a score of 0 for relevant KPIs. In 2024, Playtech's Romanian team partnered with the Kind Souls Association to support local animal welfare by funding veterinary care and organizing adoption events

. In 2022, the company's Latvian operations transitioned to renewable energy, which indirectly affects wildlife habitats by mitigating climate change impacts .

No War, No Weapons

Playtech Plc, a gambling technology company, has no documented involvement with military contracts, arms manufacturing, or the defense sector

. Its core business in entertainment and leisure reinforces a non-conflictual model, indicating zero revenue from arms or defense activities and no exposure to controversial weapons . Consequently, there are no defense assets requiring divestment. While the company does not actively promote peace or conflict resolution initiatives , it has provided significant humanitarian support during the conflict in Ukraine . This includes evacuating over 450 Kyiv-based staff and their families to safer regions , providing financial, food, water, and medical supplies , and partnering in 2024 to renovate the Dnipro Geriatric House for over 600 elderly residents .

Planet-Friendly Business

Playtech's near-term science-based emissions targets, approved by the Science-Based Targets initiative (SBTi), aim to reduce Scope 1, 2, and 3 emissions by 50.4% by 2032, using 2022 as the base year

. The company is committed to achieving net-zero emissions by 2040 . The company has transitioned 58.3% of its energy consumption to renewable sources . Playtech Gibraltar received the Environment Stewardship Award in 2023 for initiatives including electronics recycling and energy efficiencies . The company has also been listed in Europe's Climate Leaders Index 2024 and TIME's World's Best Companies in Sustainable Growth 2025 .

Safe & Smart Tech

Playtech demonstrates strong security training effectiveness, with 97% completion rates for both data protection and information security training in 2024.

The company exhibits exemplary vulnerability management, patching critical infrastructure vulnerabilities within 7 days and utilizing automated SCA/SAST and DAST checks in CI/CD pipelines. Its data minimization practices are excellent, with raw PII for analytics retained for only 90 days, alongside pseudonymization and aggregation. Furthermore, Playtech maintains an exemplary regulatory compliance program, adhering to numerous national and international privacy and gambling regulations, and achieving a 97% compliance training completion rate in 2024. The company shows strong commitment to privacy by design, conducting Privacy Impact Assessments for integrations and explicitly committing to designing systems with data protection in mind. Security testing coverage is comprehensive, with automated checks in CI/CD pipelines and regular review of all processing activities. Playtech also has a strong focus on algorithmic harm remediation, designing systems with human intervention capabilities, addressing AI bias, and conducting over 30,000 person-to-person interventions in 2024. In AI ethics governance, Playtech has a comprehensive program, requiring data protection assessments for all AI/ML technologies prior to use and collaborating with academia on explainability and bias removal. Similarly, its AI audit practices include mandatory data protection assessments before AI deployment and research into internal and external audit documentation. Algorithmic transparency is supported by a commitment to explainability and the right for individuals to human intervention and to contest automated decisions. Unauthorized data use is prevented through strong data governance, data minimization, and pseudonymization, with no incidents documented. User data control is robust, offering comprehensive rights including access, rectification, erasure, objection, and data portability. Encryption implementation uses strong standards like TLS 1.2+ and AES-256 for data in transit and at rest, though email communication may be unencrypted. The company holds PCI-DSS compliance for payment processing and the GamCare B2B Safer Gambling Standard, Level 3. Authentication security is at an above-average level, with adaptive MFA for high-value transactions like withdrawals over C$1,000, alongside strong password policies and rate limits. No documented data breaches have occurred.

Zero Waste & Sustainable Products

Playtech has implemented several waste reduction initiatives. In 2024, the company launched a campaign and an employee event focused on reducing food waste

. Additionally, its Gibraltar branch was recognized in 2023 for initiatives including recycling electronics and plastics, and upcycling through pop-up shops .