MASHINIi

TrueCar, Inc..

TRUE.US | Web portals

TrueCar, Inc. operates as an internet-based information, technology, and communication services company in the United States. It focuses on the automotive industry, providing consumers with pricing data, dealer information, and other resources to facilitate the car buying process. The company operat...Show More

Ethical Profile

Mixed.

TrueCar's ethical profile is mixed. Critics like NJ CAR have raised concerns about its business model allegedly violating New Jersey law, despite the company's robust data security measures, including SSAE16 SOC 1 Type II certified data centers and mandatory encryption. Regarding employees, TrueCar reports a CEO to median employee pay ratio of 25:1. Glassdoor reviews indicate 74% of employees would recommend working there, with high scores for culture and DEI, though some reviews cite mixed sentiments on leadership. Environmentally, TrueCar's DitchCarbon score of 32 exceeds 88% of its industry average, yet it lacks recent carbon emissions data and has removed previous climate commitments.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity-30
-100100
Fair Pay & Worker Respect20
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business0
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business-60
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech-40
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

TrueCar's core business, an online platform for car buying, has no direct health impact. However, the company's DrivenToDrive program, active since 2017, awards 12 retrofitted vehicles to injured veterans and Gold Star families, aiming to restore independence and mobility.

1
This program expanded in 2022 to include Gold Star and surviving family members.
2
TrueCar also publishes articles on vehicle safety features, advanced driver-assistance systems, fuel efficiency, and safe driving practices, including tips for hot weather, holiday travel, and avoiding drinking and driving.
3
The company partners with wear blue: run to remember, a nonprofit supporting those impacted by military service.
4
One DrivenToDrive recipient, Yusuf Henriques, is the founder/CEO of a genomics company focused on improving health equity.
5

Fair Money & Economic Opportunity

-30

TrueCar has faced regulatory scrutiny regarding its fee structure and advertising practices in several states.

1
As a result, the company voluntarily suspended its services in Louisiana, Colorado, Nebraska, and Oklahoma.
2
TrueCar is actively implementing changes to address these regulatory concerns.
3

Fair Pay & Worker Respect

20

For fiscal year 2024, TrueCar's CEO compensation was $4,590,916, and the median employee compensation was $187,154, resulting in a CEO pay ratio of 25:1.

1
Employee reviews on Glassdoor indicate that 74% of employees would recommend working at TrueCar to a friend.
2
No regulatory actions, violations, fines, or compliance issues are mentioned in the provided articles.

Fair Trade & Ethical Sourcing

0

TrueCar, Inc. operates as an internet-based information, technology, and communication services company. Its business model, which involves connecting consumers with car dealers and providing data services, does not entail the procurement or trade of physical commodities or raw materials. Therefore, the company has no exposure to the upstream labor practices, material sourcing, or supply chain tiers that would typically require fair-trade certifications, ethical sourcing audits, or traceability for physical goods. All KPIs related to Fair Trade & Ethical Sourcing are scored as N/A due to the nature of the company's operations, as no evidence was found to suggest otherwise.

1

Honest & Fair Business

0

No evidence available to assess TrueCar, Inc. on Honest & Fair Business.

Kind to Animals

0

No evidence available to assess TrueCar, Inc. on Kind to Animals.

No War, No Weapons

0

TrueCar, Inc. operates in the software and services sector, focusing on the automotive industry in the United States.

1
The company's core business involves providing an online platform for car buying and related services.
2
There is no evidence that TrueCar, Inc. derives revenue from arms or defense contracts, develops dual-use technology, or engages in sales to embargoed regimes.
3
The company's philanthropic initiatives, such as the DrivenToDrive program and donations to Disabled American Veterans, support military veterans and their families with civilian services like vehicles and financial aid.
4
These activities are not related to arms manufacturing, military contracts, or conflict facilitation, and the company has no reported exposure to defense-related assets or operations requiring divestment, oversight, or specific compliance measures related to weapons or conflict zones.
5

Planet-Friendly Business

-60

TrueCar, Inc. has no net-zero commitment in place.

1
A near-term climate target that was committed as of December 2022 has since been classified as removed, indicating an absence of current, validated science-based targets.
2

Respect for Cultures & Communities

0

No specific, concrete data points were found in the provided articles for any of the KPIs related to 'Respect for Cultures & Communities' for TrueCar, Inc. The articles either discuss unrelated entities (TrueCare), focus on dealership-level initiatives rather than company-wide actions, or explicitly state a lack of relevant ESG data for TrueCar.

1
Therefore, no KPIs can be scored based on the provided evidence.

Safe & Smart Tech

-40

TrueCar's vendor terms require data centers to be SSAE16 SOC 1 Type II certified.

1
The company mandates encryption of all personal information at rest and in transit using strong standards like TLS with 2048-bit keys, PGP/GPG, or AES with 2048-bit key length, and has replaced PGP encryption with Virtru.
2
Procedures and safeguards are in place to prevent unauthorized data use, and an external monitor will be used to ensure unauthorized access to dealership information.
3
However, user control over personal data is limited as TrueCar now requires users to provide contact information before showing vehicle prices, and the page showing competing dealership prices is being eliminated.
4
Vendors are required to apply security patches within three business days of commercial availability.
5
The company retains the right to perform remote security testing of its systems.
6
While TrueCar's vendor terms require compliance with US laws and the Safe Harbor framework for EU data, NJ CAR has raised concerns that TrueCar's business model may violate New Jersey law regarding unlicensed motor vehicle buying/selling and advertising regulations, indicating potential compliance gaps.
7

Zero Waste & Sustainable Products

0

No specific data is available regarding TrueCar, Inc.'s waste diversion rate, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education.

1
The provided articles about TrueCar, Inc. do not contain information relevant to these zero waste and sustainable product metrics.

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.