MASHINIi

Travelzoo.

TZOO.US | Other reservation service and related activities

Travelzoo Inc. is an internet media company that publishes travel, entertainment and local deals. The company operates through three segments: North America, Europe, and Asia Pacific. Travelzoo provides its 28 million members with insider deals and one-of-a-kind experiences, specifically negotiated ...Show More

Ethical Profile

Mixed.

Travelzoo presents a mixed ethical profile. While the company undergoes independent audits by KPMG LLP and maintains a whistleblower policy, it has faced scrutiny over its business practices. The BBB reports 34 complaints in the last three years, with customers citing issues like misleading advertising, hidden fees, and ambiguous cancellation policies. Furthermore, a stockholder investigation was announced in December 2022, alleging false and misleading statements. On a positive note, Travelzoo received the 2022 Travel Weekly Magellan Award for Diversity Initiatives for its "In The Spotlight" content series, which highlights BIPOC-owned hospitality companies and entrepreneurs.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect-50
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-20
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech0
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

Travelzoo's core business of publishing travel and entertainment deals does not directly involve health products or services, thus many health-related KPIs are not applicable. The company's offerings, particularly wellness experiences, spa breaks, and digital detox retreats, are presented as having substantial positive impacts on mental, physical, and spiritual health.

1
A survey of over 10,000 members in April 2019 revealed that 83% believe holidays positively affect mental health, and 70% were incorporating wellness activities into their 2019 travel plans.
2
This indicates a strategic focus on health-positive impact through its curated deals. Digital detoxes and wellness travel are also promoted as preventative measures against stress and negative technology impacts.
3
However, the company's direct mental health initiatives, such as meditation or mind spa during lunch breaks, are limited to its employees and do not extend to its 28 million members or the general public, indicating a narrow scope of impact for its own programs.
4

Fair Money & Economic Opportunity

0

Travelzoo operates as an internet media company providing travel, entertainment, and local experiences. It primarily functions as a marketing and distribution platform for travel deals. The company does not directly engage in lending, insurance, or other financial services that would significantly impact financial inclusion or economic opportunity. The provided articles do not contain any information related to the metrics outlined in the Fair Money & Economic Opportunity value description. Therefore, there is insufficient evidence to assess Travelzoo's performance regarding this value.

1
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2

Fair Pay & Worker Respect

-50

As of December 31, 2023, Travelzoo had 223 employees, and none of them were represented under collective bargaining agreements.

1
The company considers its relations with its employees to be good.
2
Travelzoo provides health care, vision, and dental benefits, and offers a 401K plan with a company match.
3
Employees also receive a 'Travelzoo Experience' which includes a company-paid vacation and $2,000 annually for booking a vacation through Travelzoo, along with 5 additional days of PTO for travel.
4
The company's Perks and Benefits score is 56/100, placing it in the bottom 20% of similar-sized companies on Comparably, with 57% of employees expressing dissatisfaction with benefits.
5
The CEO's total compensation for 2024 was $3,014,050.
6

Fair Trade & Ethical Sourcing

0

No specific, quantitative evidence was found in the provided articles for any of the KPIs related to Fair Trade & Ethical Sourcing. While Travelzoo mentions initiatives to integrate diversity, inclusion, and belonging, and aims to support Black, Indigenous, and People of Color (BIPOC)-owned hospitality companies and entrepreneurs, no specific percentage or dollar amount of procurement budget directed to these suppliers is provided.

1
The company's ethics guides outline general conduct for employees and senior leadership but do not contain specific, measurable data on supplier-related ethical sourcing practices, audits, or incidents.
2

Honest & Fair Business

-20

The company has a whistleblower policy that allows for confidential reporting of questionable accounting/auditing matters without fear of retaliation.

1
Procedures are available on the intranet and communicated annually via email, but the effectiveness of this program is not publicly measured.
2
Policies regarding FCPA compliance, bribery, and gifts are in place, but specifics on their enforcement are not provided.
3
An independent audit is conducted by KPMG LLP, but the extent of this audit's coverage for ethical claims or the percentage of revenue, assets, or subsidiaries covered is not specified.
4

Kind to Animals

0

No evidence available to assess Travelzoo on Kind to Animals.

No War, No Weapons

0

Travelzoo's Form 10-K for the year ended December 31, 2022, explicitly states that the company is a travel and entertainment company, not a defense contractor.

1
Consequently, all KPIs related to arms, defense, dual-use technology, sales to sanctioned regimes, peacebuilding, conflict divestment, defense oversight, export controls, defense lobbying, humanitarian procurement, human rights due diligence in conflict areas, Arms Trade Treaty compliance, AI military safeguards, UN Guiding Principles, surveillance, ethical red lines for weapons, exposure to controversial weapons, war-risk audits, conflict partner reviews, defense divestment, conflict minerals, peace technology investment, and conflict zone procurement are noted as 'Not applicable' to its core business activities.
2

Planet-Friendly Business

0

No evidence available to assess Travelzoo on Planet-Friendly Business.

Respect for Cultures & Communities

0

No specific, quantifiable evidence was found in the provided articles that directly maps to the defined KPIs for 'Respect for Cultures & Communities'. The articles discuss general diversity and inclusion initiatives, such as an award for a content series highlighting BIPOC-owned hospitality companies and entrepreneurs, and an overall employee DEI rating, but these do not provide concrete data points for the specific metrics in the rubric, such as formal partnerships with community groups, reinvestment percentages, or supplier counts.

1

Safe & Smart Tech

0

Travelzoo requires all employees to complete annual security and data privacy training.

1
The company uses SSL encryption for transmitting sensitive information like user passwords and credit card data when appropriate.
2
Travelzoo states it has not sold personal information in the preceding twelve months and limits data retention to what is reasonably necessary for disclosed purposes.
3
Users are provided with options to control their personal data, including opting out of marketing communications and managing subscriptions, and can appeal denied requests in certain states.
4
Authentication security includes a password policy requiring at least 8 characters and 1 number, and the option to register and log in using third-party social media accounts.
5
Travelzoo continuously evaluates and implements security enhancements and works with vendors to protect user information.
6
The company's data protection practices comply with applicable regulations, including GDPR and CPRA, and Travelzoo (Europe) Limited is registered with the UK Information Commissioner’s Office.
7
Travelzoo respects the right to control personal information.

Zero Waste & Sustainable Products

0

No specific, concrete data points are available across the provided articles regarding Travelzoo's own waste management, product sustainability, or related initiatives. One article explicitly states that Travelzoo is not currently tracking sustainability and that no relevant metrics are available.

1
The information found pertains to Travelzoo's campaigns promoting sustainable travel to its members, such as the #GreenAmbassador initiative focused on carbon offsetting, rather than its internal operational performance on zero waste or sustainable products.
2

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.