Better Health for All

Expedia Group offers comprehensive mental health programs for its employees, including mental health awareness sessions

, fostering a culture of open discussion , creating stress-sensitive workspaces , and making mental health resources accessible . The company provides wellness programs and reimbursement for mental well-being resources , and its Ability Inclusion Movement contributes to employees' mental and emotional well-being . In response to public health emergencies and disasters, Expedia Group has established structured crisis response protocols , including collaborating with the U.S. Travel Association and health experts to create health and safety guidance in response to COVID-19 . The company also partners with the Center for Disaster Philanthropy to fund medium- and long-term recovery efforts after disasters . For most other health-related KPIs, the company's core business as a travel booking platform has a neutral health impact or the KPIs are not applicable.

Fair Money & Economic Opportunity

No relevant evidence was found in the provided articles to assess Expedia Group against the 'Fair Money & Economic Opportunity' value. This value specifically evaluates financial institutions and their services related to lending, insuring, moving, or storing money for consumers or businesses. The company's core business, as described, is in online travel services. The 'Open World Accelerator program' supports startups and small businesses in the travel industry with grants, which does not fall under the scope of financial services for underserved populations. The initiative provides participants with resources, including up to $20,000 in equity-free grants

. Additionally, 'Pay Parity and Inclusion Efforts' relate to employee compensation, which is explicitly excluded from this value's scope. In 2023, Expedia Group assessed pay across roles and demographics, making salary adjustments for 1.9% of global employees to address disparities .

Fair Pay & Worker Respect

Expedia Group has achieved pay parity, with women earning $1 for every $1 earned by men globally in comparable jobs, and employees from underrepresented identities in the U.S. earning $1 for every $1 earned by non-underrepresented employees in comparable roles as of April 2024.

This parity was established following an analysis in 2024 which found that 3% of global employees required pay adjustments.

Fair Trade & Ethical Sourcing

Expedia Group's Vendor Code of Conduct is referenced in all standard agreements, requiring compliance from all vendors and subcontractors.

This code sets foundational expectations for human rights, anti-corruption, and the prohibition of forced and child labor, with non-compliance potentially leading to agreement termination. In 2023, the company spent $70 million with diverse vendors in the U.S. through its Vendor Diversity Program. As an online travel company, Expedia Group does not procure or trade physical commodities, making fair-trade certifications and high-risk material sourcing not applicable to its business model. The company did not provide information on the frequency of social audits or the number of substantiated forced or child labor incidents.

Honest & Fair Business

Expedia Group maintains a comprehensive whistleblower policy, including a 24-hour phone helpline and online reporting tool managed by an independent third-party, EthicsPoint/Navex Global.

This system allows employees and third parties to raise concerns confidentially and without fear of retaliation , with reports investigated according to company procedures. All employees receive annual training on the Code of Conduct, which includes the Whistleblower Policy. However, the effectiveness of this program, such as uptake rates or resolution times, is not publicly measured. The company also has a comprehensive anti-corruption policy, explicitly requiring vendors to comply with anti-corruption laws like the U.S. Foreign Corrupt Practices Act and the UK Bribery Act, and adhere to sanctions. This policy is communicated through a Code of Business Conduct and Ethics for employees, directors, and officers, and a Vendor Code of Conduct for suppliers. All employees receive annual training on the Code of Conduct. However, there is no public evidence of customization for high-risk areas or specific risk-based training.

Kind to Animals

Expedia Group has implemented strong animal welfare sourcing policies, with 100% of shell eggs certified cage-free.

Additionally, chicken and turkey are sourced without routine, non-therapeutic antibiotics, and all seafood purchases meet Seafood Watch sustainability guidelines. The company has also taken significant steps in its booking policies, prohibiting the sale of attractions involving performances by or interactions with dolphins, whales, and other cetaceans since November 2021, a change influenced by World Animal Protection. , A new wildlife protection policy, effective September 2023, further restricts interactions with certain wild animals and promotes environmentally friendly sanctuaries, alongside plans to enhance a Wildlife Tourism Education Portal. , For its own operations, Expedia's Seattle headquarters obtained Salmon-Safe Certification, and the company provided foundational philanthropic support to the Wildlife Conservation Society to launch the Nature Positive Tourism Fund, aimed at protecting habitats and wildlife. ,

No War, No Weapons

Expedia Group states its commitment to upholding the UN Guiding Principles on Business and Human Rights

, and its approach is based on these principles . The company created a Human Rights Salience Assessment in 2021 aligned to the UNGPs and reports on its human rights progress annually . It also maintains a 24-hour phone helpline and online reporting tool, managed by an independent third party, as an accessible grievance mechanism . However, Expedia's Modern Slavery Statement and Vendor Code of Conduct do not provide guidance for assessing and addressing heightened human rights risks in Conflict-Affected and High-Risk Areas.

Planet-Friendly Business

Expedia Group's total carbon footprint in 2024 was 457,755 tCO2e

, representing a 30.63% year-over-year decline. The company committed to the Science-Based Targets initiative (SBTi) in 2023 and submitted near-term reduction targets for validation in 2024. It has sourced 100% renewable electricity annually since 2020. Approximately 33% of its global real estate portfolio, including its Seattle HQ and Gurgaon Campus, has achieved LEED Gold certifications. Expedia Group has a Net Zero target year of 2040 , with an interim goal to reduce Scope 1 and Scope 2 emissions by 75% by 2030 from a 2022 baseline. The company has published its inaugural Climate Action Plan , which includes a climate risk assessment with detailed alignment to the Task Force on Climate-Related Financial Disclosures (TCFD). It has also conducted comprehensive climate-related scenario analysis covering SSP1-2.6 (below 2°C), SSP2-4.5 (2°C–4°C), and SSP5-8.5 (above 4°C) warming scenarios.

Respect for Cultures & Communities

Expedia Group has two formal partnerships with indigenous or local community groups: the Indigenous Tourism Destination Fund and the Indigenous Tourism Association of Canada.

The company has no reported cultural appropriation incidents. Expedia Group maintains a twenty-four-hour phone helpline and an online reporting tool, EthicsPoint, managed by an independent third party, as a general grievance mechanism.

Safe & Smart Tech

Expedia Group's cybersecurity risk management program is based on the NIST Cybersecurity Framework and PCI DSS.

This program includes governance and technical safeguards, with regular internal audits and Board oversight. A comprehensive cybersecurity incident response plan is in place, and third-party risk management requires compliance with Expedia's security standards.

Zero Waste & Sustainable Products

Expedia Group requires its vendors to monitor and control waste generated from operations and dispose of it in accordance with applicable laws.

No specific, quantitative evidence was found for Expedia Group Inc.'s performance against other defined Key Performance Indicators for 'Zero Waste & Sustainable Products'. The articles primarily focus on greenhouse gas emissions, renewable energy sourcing, and general sustainability initiatives for travel partners and travelers, rather than Expedia Group's direct waste management, product circularity, or specific waste reduction metrics.