Better Health for All
-30
Veolia's core services provide substantial health benefits, serving 111-113 million inhabitants with drinking water and 98-103 million with sanitation in 2023-2024.
1
The company also treated 63-65 million tonnes of waste and removed over 9 million tonnes of pollutants in 2024, demonstrating a strategic focus on health-positive impact.
2
However, one Veolia North America incineration facility in Sauget, Illinois, was associated with significant negative health externalities. Historical VOCs from this facility had an estimated lifetime excess cancer risk up to 256 cases per million, and SO2 concentrations exceeded levels causing respiratory effects in asthmatics up to 10% of the time in some years.
3
This facility also received a CAA violation in 2021 for carbon monoxide emissions and improper waste destruction.
4
The company's hazardous waste treatment capacity is expanding, with a target increase of 530,000 tonnes by 2030.
5
Veolia Foundation funded a €15,000 project in Burkina Faso to prevent water-borne diseases, which included health education and targeted a low-income population.
6
Veolia supports healthcare facilities with energy, water, and waste solutions, but specific data on strengthening the healthcare workforce is limited.
7
The company's social responsibility initiatives aim to provide access to essential services for 7.8 million inhabitants in development regions, with a target of 8.4 million by 2027, but specific health equity program funding or impact evaluation is not provided.
8
Fair Money & Economic Opportunity
0
Veolia Environnement S.A. is a utility company focused on water, waste, and energy management, not a financial institution.
1
The company's core business does not involve offering lending, deposit services, or consumer credit products.
2
While Article 2 mentions financial assistance programs for water and wastewater bill relief, these are not considered financial products or services as defined by the rubric's KPIs.
3
Consequently, there is no explicit evidence in the provided articles to score any of the KPIs related to fair money and economic opportunity, as they primarily pertain to financial institutions and their specific financial products or services. Therefore, all KPIs are omitted due to a lack of relevant data.
Fair Pay & Worker Respect
10
In 2022, 85% of Veolia's workforce was covered by social dialogue, indicating strong collective bargaining.
1
The company's lost-time injury frequency rate was 5.61 in 2022.
2
Veolia UK reported a median gender pay gap of 6.82% in 2023-2024, meaning women earned 93.18% of men's median pay.
3
The overall employee engagement rate was 89% in 2022.
4
Voluntary employee turnover was 14.7% in 2022.
5
The company has faced multiple labor-law violations, including a US labor complaint in early 2026 alleging threats of termination and forced dues, and six employment-related offenses with $244,535 in penalties since 2000.
6
In 2022, 6.7% of the global workforce was on non-permanent contracts, with 5,896 contingent workers supplied to Veolia UK in 2024, representing 2.7% of the total global workforce of 213,684.
7
Fair Trade & Ethical Sourcing
0
The provided articles do not contain specific quantitative data points for any of the KPIs under the 'Fair Trade & Ethical Sourcing' value.
1
Information regarding fair-trade certification share, audit frequency, forced/child labor incidents, traceability coverage, remediation speed, ethical clause coverage, materials risk index, or supplier diversity spend is not explicitly detailed.
2
While some articles mention policies, principles, or commitments related to ethical sourcing and supplier relationships,
3
they lack the concrete numerical evidence required for scoring against the rubric's quantitative thresholds.
Honest & Fair Business
0
Veolia received a score of 79/100 from S&P Global in 2024, placing it 2nd in the Multi and Water utilities industry.
1
The company has a formal whistleblower protection policy (Veolia Ethics Alert/Whispli) with a digital platform and hotline (Whispli Voice) since 2021/2023, available 24/7 in 22 countries and 13 languages.
2
This system provides confidentiality and protection from retaliation for good-faith reporters.
3
For the Veolia CZ Group, 100% of 22 alerts reported in 2023 were resolved.
4
The Board of Directors is 64% independent.
5
Veolia has a comprehensive Anti-Corruption Code of Conduct,
6
and its Veolia CZ Group companies have been implementing an anti-bribery management system in line with ISO 37001:2016 since 2019, with 92% of revenue covered by certification in 2023.
7
The company's multifaceted performance indicators are regularly audited and measured by independent third-party bodies, and 81% of Group revenue is covered for customer satisfaction rate calculation.
8
Kind to Animals
0
Veolia Environnement S.A. is a service-oriented company focused on water, waste, and energy management.
1
The provided articles do not contain any evidence related to cruelty-free certifications, animal testing, animal-derived ingredients, animal husbandry, animal agriculture practices, or supplier audits for animal welfare. Therefore, all KPIs related to these activities are scored as N/A. While the company engages in biodiversity preservation and ecological management across its sites, the articles do not provide specific, measurable data on species recovery, population increases, or habitat restoration metrics required for the 'wildlife_conservation_impact' KPI.
No War, No Weapons
-20
Veolia's subsidiary, Défense Environnement Services (DES), had an estimated cumulative revenue of €3.9 million from a contract in 2013.
1
This represents approximately 0.017% of Veolia's total consolidated revenue of €22,314.8 million in 2013.
2
The company also destroyed 194 metric tons of hazardous material, including 150 metric tons of Class B precursor chemicals, as part of the UK government's mission to destroy Syrian chemical weapons in 2014.
3
Veolia Environnement SA has been a member of the United Nations Global Compact since 2003, supporting its principles.
4
The company's Third Party Compliance Due Diligence Procedure explicitly lists 'Conflict Minerals' as a focus area, and it had no modern slavery incidents identified in its operations or supply chain in FY22.
5
In FY22, 99.0% of Veolia Australia and New Zealand's active suppliers operated from Australia or New Zealand, representing 99.3% of their FY22 spend.
6
Veolia's Ethics Guide and whistleblowing system are in place, overseen by an independent Ethics Committee, which processes breaches related to laws, international treaties, and human/labor rights.
7
Planet-Friendly Business
-50
In 2024, Veolia's total Scope 1, 2, and 3 greenhouse gas emissions were 66,906,000 tCO₂e.
1
From 2023 to 2024, Scope 1 and 2 emissions decreased by 37.29%, but Scope 3 emissions increased by 46.25%, resulting in a 3.03% increase in the total carbon footprint.
2
The company's short-term emissions reduction targets for 2032, which include a 50% reduction for Scope 1 and 2 and a 30% reduction for at least 67% of Scope 3 compared to 2021, have been approved by SBTi and are aligned with a 1.5°C pathway.
3
Veolia aims to increase its energy production capacity from biofuels and renewables by 50% by 2030 to 8 gigawatts.
4
In 2024, 45% of Veolia’s capital expenditure and 44% of its revenue were aligned with the EU Green Taxonomy.
5
The company produced 493,000 metric tons of recycled plastics in 2024.
6
Veolia has a Net Zero target for 2050, with a commitment to reduce long-term emissions by at least 90%.
7
The company publishes climate reports in line with TCFD guidelines and has carried out climate scenario analysis at a site level using the OCARA framework.
8
Veolia has a plan to phase out coal in Europe with an investment program of €1.6 billion between 2018 and 2030.
9
The company has a formal zero-deforestation policy, and in 2023, 97.6% of its wood biomass was 70% traced and certified, with a target of 100% for both by 2027.
10
Veolia has incurred $84,824,948 in environment-related penalties across 118 records since 2000, including a $53,000,000 water pollution violation in 2025.
11
The company has 158 sites classified as biodiversity sensitive with action plans, and the progress rate was 73% in 2024.
12
Veolia undertakes assessments of nature-related impacts using the LEAP method and has conducted a climate exposure analysis of 2,000 sites.
13
The company promotes schemes to help vulnerable communities access essential services and pays particular attention to career management and retaining older people in the workforce through a global strategy covering health, training, and retraining.
14
Respect for Cultures & Communities
-30
Veolia's Indigenous employment in Australia was 3.24% in 2024, which is less than 5%.
1
The company has a whistleblowing system, "Veolia Ethics Alert," available to employees and third parties in over twenty languages and an oral alert system in 23 countries.
2
However, the coverage of these mechanisms for community concerns across all operational sites is not specified. The Ethics Guide is available in multiple languages, including Arabic, Chinese, French, German, and Spanish, but a specific language inclusivity score is not provided.
3
The company's response to cultural incidents is reactive, as evidenced by a Global Witness investigation into a Colombian landfill where Veolia has not fully implemented a court order regarding residents' rights to health and a healthy environment, despite local communities reporting health problems and some residents fleeing due to threats.
4
The company's internal monitoring data contradicted the investigation's findings.
5
While 38,249 employees completed mandatory online training in 2024, and the average training hours per employee in 2024 was 30.5 hours, specific cultural sensitivity training completion rates are not provided.
6
An average of 86% of purchases are locally sourced.
7
The company has been found to have caused environmental and human rights violations at a landfill in Colombia, with mercury concentrations 25 times above safe Canadian levels in sediment samples from September 2024.
8
The Veolia Mulwaree Trust distributed $746,347 in 2024 to 210 local community projects, grants, donations, academic and creative arts scholarships in Southern NSW, and the Veolia Foundation provided €3,960,414 in financial support to 41 projects in 2024.
9
Safe & Smart Tech
-20
Veolia has drawn up a Group policy and set minimum standards for personal data protection, and several Group entities hold ISO 27001 or equivalent certification, indicating some required certifications with limited scope.
1
The company complies with national and European personal data protection regulations, including GDPR, and publishes a 'vigilance plan' in line with France’s duty of care law.
2
For its most at-risk and exposed systems, specialist external partners provide auditing and assistance using international standards like NIST.
3
Veolia North America experienced a ransomware attack targeting its Municipal Water division, which disrupted online bill payment systems and potentially compromised personal information of a "limited number of individuals."
4
Southern Water, a Veolia subsidiary, was also targeted by the Black Basta ransomware group, with 750 Gb of files claimed to be stolen, including scans of identity documents and HR-related personal data.
5
Veolia recognized that using public AI tools posed a competitive risk due to sensitive data being learned by public models, leading them to create Veolia Secure GPT to protect sensitive data.
6
The company's first stage of AI strategy focused on enabling secure access to applications.
7
Veolia also emphasizes the need for thorough auditing and evaluation of AI models to ensure inclusivity, and acknowledges that explainability of AI systems and lack of transparency in AI decision-making are ongoing issues.
8
The company notes that ethical impact assessments are crucial to evaluate consequences and balance interests when deploying AI systems.
9
Europe should focus on developing AI systems that require less data.
10
Veolia has an alert line for reporting breaches of ethics and/or compliance rules.
11
Zero Waste & Sustainable Products
-40
Veolia achieved a 47% recycling rate across its operations in 2022.
1
The company processed approximately 5 million tons of recyclable materials in 2022.
2
Veolia aims to divert 90% of waste from landfills by 2030 and reduce landfill waste by 40% by 2025.
3
The company is the No. 1 worldwide in hazardous waste treatment, processing 1,888,259 metric tons in 2023 and aiming to treat 9 million metric tons by 2027.
4
Its high-temperature incineration facility in Port Arthur, Texas, has a destruction and removal efficiency of up to 99.9999%.
5
Over 70 qualified environmental, health, and safety auditors in North America continually assess and recommend improvements to environmental performance.
6
Veolia is embedding sustainability into its procurement process, with a target for suppliers representing 30% of purchasing-related emissions to sign an SBTi commitment by 2032.
7
The company provides customer education through tours of operations, in-classroom talks, and on-site programs like mobile water unit tours and pickleball recycling.
8