Better Health for All

ZTO Express (Cayman) Inc. is an express delivery and logistics company.

The provided articles do not contain any specific information or data points regarding ZTO's involvement in health-related products, services, initiatives, or their direct impact on health outcomes. Therefore, all KPIs under the 'Better Health for All' value are assessed as 0, indicating either a neutral health impact or that the KPI is not applicable to the company's core business activities based on the available evidence.

Fair Money & Economic Opportunity

ZTO Express is an express delivery company, and its core business does not involve lending, insuring, moving, or storing money for consumers in the context of financial services. Consequently, KPIs related to financial products, pricing, fees, lending compliance, and financial literacy are not applicable. The company does not offer consumer credit products, nor does it operate financial service access points. While ZTO's network covers over 99% of county-level cities

and 96% of village-level cities, this relates to delivery service coverage, not financial service access points or underserved financial clients. The company provides network-wide data tracking reports and express tracking to vendors with visualized express information. Evidence of income increase for fruit farmers and employee welfare funds could not be quantified as a percentage of users or pre-tax profit as required by the respective KPIs, nor do they represent direct financial product outcomes.

Fair Trade & Ethical Sourcing

No specific quantitative data was provided in the articles to assess ZTO Express (Cayman) Inc. against the Fair Trade & Ethical Sourcing KPIs. While the company has published policies such as Supplier Guiding Principles

, an Environmental Policy , and a Human Rights Protection Policy , which outline commitments and expectations for suppliers regarding ethical sourcing, labor practices, and environmental responsibility, these are policy statements and do not provide quantifiable evidence. There is no data on fair-trade certifications , audit frequency , substantiated forced or child labor incidents , supply chain traceability coverage , remediation speed , the percentage of contracts with ethical clauses , the share of spend on high-risk materials , or supplier diversity spend .

Honest & Fair Business

ZTO Express has shown significant discrepancies between its SEC filings and SAIC filings. Reported net margins (15.5%-25.7% in 2019-2021) were substantially higher than those in SAIC filings (6.3%-10.6%).

In 2021, the company reportedly overstated revenue (61.75B RMB vs 30.41B RMB), net income, and shareholder equity by 78.7%. There are also concerns about potentially underreported employee figures, with SEC filings showing 80.9k employees compared to approximately 0.5M in Chinese media. Numerous related-party transactions are highlighted, including acquisitions of network partners at inflated prices and lending money to related parties involved in real estate development. ZTO's audit committee conducted an independent investigation into allegations made in short seller reports in March 2023. , but no findings from this investigation are provided.

Kind to Animals

ZTO Express, as a logistics company, does not have direct operations related to animal testing, animal agriculture, or animal-derived products, making most KPIs not applicable. However, its operations intersect with animal welfare through the transport of animals. In May 2019, ZTO-Express signed a Voluntary Code of Practice to Refuse Delivery of Illegal Wildlife and Products Thereof, building on a 2015 declaration, and committed to employee workshops.

Despite this, in May 2021, ZTO Express's Wuxi branch was fined 30,000 yuan for illegally delivering live pets in "blind boxes," violating national animal epidemic prevention regulations. This incident led to 13 animal deaths and the rescue of over 100 animals. ZTO apologized, closed a Chengdu outlet, and suspended a worker.

Planet-Friendly Business

No specific quantitative or qualitative data points were found in the provided articles to assess ZTO.US against any of the Planet-Friendly Business KPIs.

, a summary of the 2024 ESG Report, explicitly states that specific quantitative data on ESG metrics such as Scope 1, 2, 3 emissions, renewable energy, and water use is not provided. While 'Environmental Packaging Material Use', 'Climate Change Response', 'Waste Management', and 'Water Resource Management' are listed as material ESG issues, no performance data is given. also provides no quantitative data related to ZTO.US's environmental performance. Therefore, all KPIs are omitted due to lack of evidence.

Respect for Cultures & Communities

The provided articles, including ZTO Express (Cayman) Inc.'s 2024 ESG report summary

and Human Rights Protection Policy summary , explicitly state a lack of quantitative data specific to 'Respect for Cultures & Communities'. notes that the excerpt provides no specific data points for metrics like local employment, procurement, or community investment. , while outlining a human rights policy , also confirms it does not provide quantitative data on the metrics listed. Consequently, there is no evidence to assess the company against any of the defined KPIs for this ethical value.

Zero Waste & Sustainable Products

ZTO Express has implemented several initiatives to address waste and promote sustainability. The company has a green procurement policy aimed at guiding suppliers towards more sustainable products and reduced resource consumption.

It conducts green express delivery activities in multiple cities, promoting degradable packaging and encouraging reuse. ZTO Express has also implemented intelligent systems in nearly 300 warehouses to optimize packaging. The company mentions commitments to reducing waste and resource consumption and signed the "Self-regulation Convention on Sustainable Packaging and Plastic Reduction in China's Express Industry" in September 2021. ZTO Express also mentions actions to reduce packaging materials through optimized design and improved recyclability, including the use of reusable packaging boxes for multiple cycles.