DoorDash, Inc..
DASH.US | Courier activities
DoorDash, Inc. operates an online food ordering and delivery platform. It connects consumers with local businesses, primarily restaurants, enabling them to order meals and other items for delivery. The company also provides services to merchants, such as marketing and operational support, to help th...Show More
Better Health for All
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DoorDash's business model does not directly involve activities related to several health-focused KPIs. The company does not hold healthcare-related patents or intellectual property, nor does it conduct clinical trials or health research, making 'pharma_patent_flexibility' and 'clinical_trial_ethics' not applicable.
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Its products are not identified as having addiction potential, rendering 'addiction_mitigation' not applicable.
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As a delivery platform, DoorDash does not produce or sell food products, so 'nutrition_and_food_safety' is not applicable.
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Similarly, the company does not engage in health education or literacy activities, making 'healthcare_education' not applicable.
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No specific data was found for any other health-related KPIs.
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Fair Money & Economic Opportunity
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No relevant evidence was found in the provided articles to assess DoorDash (DASH.US) against the 'Fair Money & Economic Opportunity' ethical value. All articles either explicitly stated no relevant data or were unavailable due to 404 errors.
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Fair Pay & Worker Respect
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No evidence available to assess DoorDash, Inc. on Fair Pay & Worker Respect.
Fair Trade & Ethical Sourcing
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No evidence available to assess DoorDash, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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DoorDash incurred $11.625 million in ethics-related regulatory fines in the past three years.
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,
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This includes an $11.25 million settlement with the Illinois Attorney General for misrepresenting its tip policy to delivery drivers
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and a $375,000 civil penalty from the California Attorney General for alleged CCPA and CalOPPA violations related to sharing customer data.
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The company has a comprehensive whistleblower policy, including a confidential hotline and website, anonymous reporting options, and a non-retaliation clause, with reports subject to prompt and thorough investigation.
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DoorDash has not had any financial restatements in the past five years. However, less than 10% of its ethical claims are independently verified, as it does not use independent third-party verification for its company carbon emissions data,
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though its carbon offset projects are verified.
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The company has a comprehensive anti-bribery/anti-corruption policy with zero tolerance for bribery and corruption in both public and private sectors,
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and includes a reporting hotline.
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Kind to Animals
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No evidence available to assess DoorDash, Inc. on Kind to Animals.
No War, No Weapons
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No evidence available to assess DoorDash, Inc. on No War, No Weapons.
Planet-Friendly Business
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No evidence available to assess DoorDash, Inc. on Planet-Friendly Business.
Respect for Cultures & Communities
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No specific, concrete data points were found in the provided articles to assess DoorDash's performance against any of the KPIs for the 'Respect for Cultures & Communities' value. All articles either explicitly stated no relevant data was present or were inaccessible due to 404 errors.
Safe & Smart Tech
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DoorDash experienced a significant data breach in late 2025, exposing names, physical addresses, phone numbers, and email addresses of millions of users, Dashers, and merchants.
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The company delayed notifying customers for 19 days.
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This was the third major security incident since 2019, following a 2019 breach affecting 5 million users and a 2022 supply chain phishing breach.
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The 2025 breach was caused by a social engineering attack on an employee, leading to additional awareness training.
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A class-action lawsuit was filed in November 2025, alleging negligence in data protection and failure of data minimization, specifically retaining data from former customers unnecessarily.
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The company has referred the matter to law enforcement.
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DoorDash requires periodic selfie checks for driver identity verification, but critics note limited appeal channels for deactivations and opaque algorithms, suggesting a need for publishing audit logs and human reviews before permanent bans.
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The company has faced a $16.75 million settlement with New York's attorney general over deceptive pay practices prior to the breach.
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DoorDash has deployed new security system enhancements and hired a third-party cybersecurity forensic firm.
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The company detected a $2.5 million conspiracy involving fake accounts and status manipulation, and its forensic engine has 92% precision in detecting AI Image Delivery Fraud.
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Zero Waste & Sustainable Products
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In 2023, 68.4% of DoorDash's packaging was recyclable.
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The company has a commitment to achieve 100% recyclable and compostable packaging by 2025, and invested $8.3 million in sustainable packaging, leading to a 42,000 metric tons annual packaging waste reduction.
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DoorDash supports various waste reduction initiatives, including route optimization technology which reduced average delivery distance by 20.3% in 2023, and has invested $14.6 million in this technology.
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They also support local businesses in adopting reusable, recyclable, and compostable packaging, enabling over 180,000 orders with reusable packaging globally in 2023.
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The company recommends weekly waste audits for restaurants and suggests educating customers on proper disposal of leftovers.
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DoorDash supports reusable packaging programs in multiple countries and recycling of delivery bags, and enabled over 50,000 reusable packaging orders in 10+ countries and major US cities in 2024.
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The DeliverZero program, which offers reusable containers, is available in specific cities like NYC, Denver, Boulder, Los Angeles, Bay Area, and Hudson County, New Jersey.
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